Time Attendance System for Telecom Shops and Mobile Money Agents in Kenya: Setup Guide

01Why telecom shops and mobile money agents need a time attendance record

Agents and shop attendants handle cash and customers, and opening on time matters.

• Many small outlets with two or three staff
• Cash handling raises trust issues
• Owners rely on phone calls

A paper register or a verbal "I was here" cannot settle these. A fingerprint terminal records when each person actually arrives and leaves, and the software turns that into a report payroll can use.

02How attendance works at telecom shops and mobile money agents

Telecom and money agency outlets run long opening hours with small teams. Owners often run several outlets and rely on managers.

03Where to put the terminal

Place a compact terminal inside the outlet, away from the customer counter.

Count how many people arrive at the same time. If a queue forms at shift change, add a second terminal instead of asking staff to wait. See where to install a ZKTeco K40 Pro and how many employees one terminal can handle.

04Setting it up in ZKBio Time.Net

This is the order we follow when we set up a system for telecom shops and mobile money agents. Each step has its own guide with screenshots.

1. Install the software, then add the terminal over TCP/IP.
2. Create departments or areas that match how you are organised (departments and areas).
3. Add staff one by one or import them from Excel, then enrol their fingerprints.
4. One department per outlet and a long daily timetable.
5. Press Calculate and check the first day's report before you trust the numbers (Calculate attendance).

05Reports you will actually use

The owner reviews one report for all outlets each morning.

They all come from the standard reports: daily report, late and early report, and export to Excel for payroll.

06Supply and installation by Qyvea

Qyvea Limited supplies ZKTeco attendance terminals, installs them, configures the software, enrols your staff and trains whoever runs payroll. We work in Nairobi and deliver countrywide. See ZKTeco K40 price in Kenya or message us on WhatsApp for a quote.

07A typical scenario

An owner with six outlets used to ring each in the morning to see who had opened. The attendance report did the same without the calls.

Illustrative example based on common cases, not a named customer.

08Common mistakes

• Placing the terminal at the customer counter.
• Not covering all outlets.
• No backup of the database.

09Quick checklist

1. Count staff and entrances before you buy.
2. Write the working hours down as timetables.
3. Enrol everyone, including casual and part-time staff.
4. Run a one-week trial and compare it with your old register.
5. Name one person who owns the reports.

10Frequently asked questions