Biometrics & Attendance · Guide

How to Connect and Use ZKTeco Attendance Software

Link the machine, download punches, set shifts and print the reports HR needs.

If two people can clock in for one, your payroll is a guess.

Read on: it takes a few minutes and could save you a lot more than that.

In this guide you will see:
  • Network link: same network range, device IP and communication key.
  • USB: export from the device, import into the software.
  • Set shifts and schedules once; reports follow.
By Qyvea LimitedPublished 2026-10-03Updated 2026-10-032 min read
On this page01. Connecting the machine02. Setting up reports03. FAQ
Fingerprint scan
Quick answer

ZKTeco attendance software reads the punches from your machine and turns them into timesheets. You connect the machine over the network (by its IP address) or move data by USB, download users and logs, set departments, shifts and schedules once, then run daily or monthly reports for late arrivals, overtime and absences.

Real products, live prices, in stock now
See the actual productsLive prices from the Qyvea store
Shop all fingerprint products →

Key takeaways

  • Network link: same network range, device IP and communication key.
  • USB: export from the device, import into the software.
  • Set shifts and schedules once; reports follow.
  • Download logs regularly so nothing is lost.
  • Cloud options let HR see attendance from anywhere.

01Connecting the machine

  1. 01
    Give the device an IPIn the device's communication settings, on the same network as the PC.
  2. 02
    Add the device in the softwareEnter the IP, port and communication key (if one is set).
  3. 03
    Test the connectionDownload users and logs to confirm.
  4. 04
    No network?Export logs to a USB drive and import them.

02Setting up reports

  • Create departments and assign staff
  • Define shifts (start, end, grace period, breaks)
  • Assign schedules to staff or departments
  • Run daily, monthly, late, overtime and absence reports
  • Export to Excel for payroll

See shifts, overtime and reports and cloud vs offline attendance.

When to call a professionalMachine locked, not syncing or lost its data? Qyvea services ZKTeco attendance and access devices: resets, admin recovery for the verified owner, software setup and staff re-enrolment, on site or remotely where possible. Call 0113 301 244 or WhatsApp us.
Full walkthroughSetting up a K40 Pro from scratch? Follow our step-by-step ZKBio Time.Net guide with screenshots, or browse all K40 and ZKBio Time.Net guides.

03Frequently asked questions

How do I get attendance from a ZKTeco machine?

Connect it to the attendance software over the network, or export logs to USB, then run reports.

Why won't the software connect?

Usually the PC and device are on different network ranges, or the IP or communication key is wrong.

Why customers choose Qyvea

Genuine brandsManufacturer warranty on what we sell, so you are not gambling on the box.
One team, start to finishThe people who advise you also install and support it.
Fast answersWhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi.
Easy to buyPay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000.
Risk taken off you7-day returns and exchanges on products, and a workmanship warranty on installations.
Customers say soRated 4.6/5 from 57 Google reviews.

Your next step takes one minute: send us a photo of the place on WhatsApp and we will tell you what it needs.

Related articles

Biometrics & Attendance · Guide
Shifts, Overtime & Attendance Reports
Fixed shifts, rotating shifts, night shifts crossing midnight, grace periods and overtime rules, plus the reports HR actually uses.
2 min readREAD FULL ARTICLE →
Biometrics & Attendance · Guide
How to Add a User on a ZKTeco Machine
Enrol a new employee correctly so their punches always match in reports.
2 min readREAD FULL ARTICLE →
Biometrics & Attendance · Troubleshooting
How to Reset a ZKTeco Attendance Machine
Restart, reset settings, clear data or factory reset: what each does and how to avoid losing staff records.
2 min readREAD FULL ARTICLE →
← PreviousHow to Choose a Biometric Attendance DeviceNext →How to Reset a ZKTeco Attendance Machine

Need this system installed?

Talk to Qyvea. We design, install and maintain it.

Chat with us — 30 min response