Security
CCTV InstallationAccess ControlBiometrics & AttendanceElectric FencingAutomatic GatesFire Alarm SystemsSecurity Guards & K9Power & Electrical
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Networking & Wi-FiIT SupportCyber SecuritySystem IntegrationIntercom SystemsPA SystemsPOS SystemsQueue ManagementQyvea provides scheduled preventive maintenance for CCTV, access control, electric fencing, automatic gates, fire alarm, networking and solar/backup power in Kenya -- identifying deterioration, faults, wear, power and storage problems before they cause a complete failure.
A working system is not necessarily a healthy system.
Preventive Maintenance · Scheduled Contracts · Fault Repair · System Upgrades
One contract for every CCTV, access, fire, fence, gate, network, UPS and solar system across all your sites. Scheduled visits, signed photo reports, priority response and paperwork ready for audits and tenders.
Most security-system problems don't announce themselves before they happen.
A camera can remain online while its storage is failing.
A biometric reader can power on while communication is becoming unreliable.
An electric fence can look intact while its performance has deteriorated.
A gate can continue operating while components are wearing down.
By the time the failure becomes obvious, the underlying problem may have been developing for weeks or months.
Preventive maintenance is about finding those developing problems while there is still time to act.
You didn't invest in CCTV, access control, perimeter security, gates and networking just to have them installed. You invested in them to perform when they are needed.
Regular maintenance helps keep that investment operational.
Maintenance is not something you call for after a system fails. It's something you schedule so failures are caught before they happen.
The camera may still display a live image, but if the NVR storage has failed, footage may not be available when an incident occurs.
A reader may appear operational while a door lock, exit button, controller or backup battery is developing a fault.
The fence may look physically intact while voltage has dropped because of a damaged conductor, insulator, vegetation contact, grounding issue or energizer problem.
A gate may still operate while rollers, guides, limit mechanisms, motors or control components are experiencing wear.
Visible operation does not always mean the entire system is healthy.
Qyvea periodically inspects, tests, cleans, checks, verifies and documents system components before faults become major failures -- not just "cleaning cameras." The exact checklist depends on what's installed.
Tap a system to see why preventive maintenance matters for it, what we check, and what to watch for.
These symptoms should not simply be reset and ignored. Repeated symptoms can indicate an underlying problem that deserves inspection.
Because maintenance is about keeping it working.
The objective is not to wait for failure. The objective is to continuously verify that the system remains capable of doing its job.
But is every camera recording? Is storage healthy? Are there recording gaps? Can you retrieve footage?
But is the motor operating normally? Are safety sensors working? Is mechanical wear developing?
But are all users syncing? Is the database healthy? Is the backup power reliable?
But has the voltage been checked throughout the perimeter?
Preventive maintenance asks questions that simply switching the system on cannot answer.
What you need depends on whether something is broken right now, or you'd rather it never gets that far.
For systems that are already malfunctioning right now.
For systems that work today but benefit from scheduled inspection before something fails.
For businesses, schools, estates and other properties that want a standing arrangement rather than calling only when something breaks.
Instead of calling only when something stops working, put your systems on a scheduled maintenance programme. Qyvea can establish a recurring maintenance arrangement covering the systems installed at your property, with the inspection frequency determined by the equipment, environment, usage and operational requirements.
The objective is simple: identify developing problems early, maintain system performance and deal with issues before they become avoidable emergencies.
We don't publish fixed prices for contracts -- the right scope and frequency depend on your site, so we assess first and provide a written, itemised quote.
Understand the installed system and site.
Physical condition, connections, environment, components.
Test actual operation instead of assuming it works.
Document developing faults, deterioration and risks.
Clean, adjust, configure and perform approved work.
Retest the system after maintenance.
Provide findings and recommendations.
Identify future maintenance or replacement needs.
Where applicable, the service report can document:
Your system does not have to have been installed by Qyvea for us to assess its condition. Security and IT systems change hands, the original installer may no longer be around, and configurations drift from what was originally set up. None of that means the system is beyond help.
We inspect the existing installation on its own merits and tell you honestly whether it can be:
We can't promise every third-party system is repairable sight unseen -- some equipment really is past its useful life -- but we assess before we conclude that, not before.
Preventive maintenance reduces avoidable failures and helps identify issues early -- it doesn't eliminate corrective maintenance. Equipment can still fail unexpectedly.
Maintenance cannot guarantee that equipment will never fail. Electronic and mechanical components can fail unexpectedly. However, proper preventive maintenance helps identify deterioration, verify operation, and reduce the likelihood of avoidable failures.
A fault doesn't automatically mean the whole installation needs replacing. We assess first, then recommend one of these.
Restore the existing equipment where that's practical and cost-effective.
Replace the specific components that have failed or are outdated, while keeping the usable infrastructure (cabling, mounts, power) in place.
Recommended where equipment is obsolete, damaged beyond practical repair, or genuinely incompatible with what the site needs now.
Not every system applies to every property -- this is the general range per property type.
Because a camera can still display a live image while recording has stopped, storage has failed, or motion alerts are no longer working. Visible operation doesn't confirm every part of the system is functioning as intended — maintenance verifies that.
It depends on the equipment, environment, usage and risk. Some sites are well served by quarterly or biannual visits; higher-risk or heavily used sites often prefer monthly. We recommend a frequency after assessing your site rather than applying one schedule to everyone.
Preventive maintenance is scheduled inspection and testing to catch developing problems early. Corrective maintenance is the repair work done after something has already failed. Preventive maintenance reduces avoidable failures, but it doesn't eliminate the possibility of an unexpected fault.
Yes. Your system does not need to have been installed by Qyvea for us to assess its condition and take over maintenance, where the equipment allows.
Yes. We verify actual recording and playback, not just whether the camera shows a live image, since the two can fail independently of each other.
Yes, checking storage and hard-drive health and retention availability is part of a CCTV maintenance visit.
Testing readers, locks, exit buttons and controllers, checking backup batteries and communication, and reviewing the user database and access permissions — not just fixing a fingerprint scanner that has stopped working.
A fence can look physically intact while voltage has dropped because of a damaged conductor, vegetation contact, a grounding issue or an energizer problem. Physical appearance alone doesn't confirm the fence is operating correctly.
We check the motor, gearbox, rollers, guides, limit switches, control board, photocells, safety devices and backup battery, and look for wear, unusual noise or excessive resistance before it turns into a full stoppage.
Yes. Backup power should be tested before it's needed, not discovered to be faulty during an actual outage.
That's the purpose of preventive maintenance — identifying developing faults early so corrective work can be planned before a minor issue becomes a major failure. It reduces the likelihood of unexpected failures; it can't guarantee equipment will never fail.
Many businesses benefit from one, particularly where downtime is costly or the site has several integrated systems. The right approach depends on your site — we can advise after an assessment rather than assuming every business needs the same arrangement.
Yes. A single maintenance arrangement can cover CCTV, access control, electric fence, gates, fire alarm, networking and solar/backup power together, rather than needing a separate contractor for each.
Yes — we assess the existing equipment and its condition first, and tell you honestly what we find, before any maintenance or corrective work is agreed.
We document it, explain what we found, and recommend the appropriate corrective action — repair, a component upgrade, or replacement — so it can be planned and approved rather than turning into an emergency.
Yes — Hikvision is one of the brands our team is trained on directly (see our Hikvision Spark Program certification on the About page). We also assess other common brands sold in Kenya case by case.