On 7 July 2026, Starlink paused new sign-ups in several Kenyan counties, including Nairobi, Kiambu, Mombasa and Machakos, because demand had exhausted available network capacity. In busy areas speeds can drop at peak times, and plans may deprioritise heavy users. Check your plan's data terms in the Starlink app, and for businesses, keep a second connection as backup.
Key takeaways
- Sign-ups paused in some counties from July 2026 due to capacity.
- Congested cells mean slower peak-hour speeds.
- Plan terms (data, priority) are in the Starlink app.
- Businesses should have a backup line.
- Good Wi-Fi inside the building is a separate job.
01What happened
Starlink suspended new sign-ups in seven Kenyan counties in July 2026, citing surging demand. Nairobi, Kiambu, Mombasa and Machakos were among them, with Murang'a, Kirinyaga and Kwale also reported to have overstretched capacity. Reports earlier in 2026 noted congestion and slower performance in busy areas.
02What it means for you
| If you are | What to do |
|---|---|
| Existing user in a busy area | Expect slower evenings; check your plan in the app |
| Waiting to sign up | Check availability for your address in the Starlink app or site |
| Business relying on it | Add fibre or 4G/5G as a failover connection |
| Remote site | Starlink is still often the only fast option |
03Getting the most from it
- Mount the dish with a clear view of the sky
- Use a proper cable route and surge protection
- Add mesh or wired access points inside
- Put the router on backup power
See Starlink price in Kenya and improving Wi-Fi coverage. Call 0113 301 244 or WhatsApp us.
04Frequently asked questions
Is Starlink still available in Nairobi?
New sign-ups were paused in July 2026 because of capacity. Check the Starlink app for your address today.
Why is my Starlink slow in the evening?
Many users share capacity in busy areas, so peak-hour speeds drop.
Does Starlink have a data cap in Kenya?
Terms depend on your plan. Check the plan details in the Starlink app.
