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Solar Light Not Coming On? Troubleshooting Guide for Kenya

By Qyvea Limited · Updated 20 October 2026 · 2 min read

Before you give up on a solar light that does not come on, run through these checks. Most problems are simple.

1. Is it switched on?

Check the ON/OFF button on the unit and the remote settings. After storage or transport, some lights are off.

A new light or one in shade may not be charged. Leave it in direct sun for a full day, then test at dusk.

Motion-sensor solar lights with the pole included. No wiring, no power bill. Pick your size:

Wipe the panel and check for shade.

Replace remote batteries. Make sure the sensor is not covered or blocked.

Contact the seller with a photo or video. Qyvea answers on WhatsApp at +254 113 301 244.

In short: Check the switch, sun, panel and remote before assuming the light is faulty.

Could the battery be dead?

It is possible, especially in old or low-quality lights. Contact your seller.

Can I open the light myself?

Better not. Ask the seller first, as opening may void support.

Tell us where you want the light and we will recommend the right size, even if it means a cheaper one.