Shopping Guides · Guide

POS and Billing System for Clinics and Small Hospitals in Kenya

POS and billing for clinics, dispensaries and small hospitals in Kenya

A queue at your till is a sale walking out of the door.

Read on: it takes a few minutes and could save you a lot more than that.

In this guide you will see:
  • Charges for consultation, lab and pharmacy are recorded in different books.
  • Patients' unpaid balances are not tracked clearly.
  • Receipts are handwritten and easy to lose.
By Qyvea LimitedPublished 2026-10-16Updated 2026-10-163 min read
On this page01. The problem in clinics, dispensaries and small hospitals02. What the system does for you03. Typical equipment04. How we set it up05. Get a free survey and quote06. FAQ
POS and Billing System for Clinics and Small Hospitals in Kenya
Quick answer

A clinic collects money at reception, the lab and the pharmacy. When each point writes its own receipts, the day's takings are hard to match to patients.

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Key takeaways

  • Charges for consultation, lab and pharmacy are recorded in different books.
  • Patients' unpaid balances are not tracked clearly.
  • Receipts are handwritten and easy to lose.
  • Pharmacy stock and expiry are not tracked.

01The problem in clinics, dispensaries and small hospitals

A clinic collects money at reception, the lab and the pharmacy. When each point writes its own receipts, the day's takings are hard to match to patients.

  • Charges for consultation, lab and pharmacy are recorded in different books.
  • Patients' unpaid balances are not tracked clearly.
  • Receipts are handwritten and easy to lose.
  • Pharmacy stock and expiry are not tracked.
  • Owners cannot see daily income by service.

02What the system does for you

Billing by serviceConsultation, lab, procedures and pharmacy on one bill
Patient accountsTrack balances and payments
Pharmacy stockItems, batches and expiry (where supported)
Clear receiptsPrinted receipts for every payment
Daily income reportIncome by department and cashier
Queue integrationPair with a queue system for the waiting area

03Typical equipment

ItemWhat it is for
Touchscreen POS terminalThe till screen the cashier uses; Windows or Android
80mm receipt printerPrints receipts and kitchen or bar orders
Barcode scannerScans products in a second, with no price typing errors
Cash drawerOpens automatically on each cash sale
Receipt printer at reception and pharmacyOne at each place where money is taken
Did you know?Every site is different, so we survey first and quote to your layout. Qyvea supplies, installs, configures and trains your staff, and delivers countrywide.

04How we set it up

  1. 01
    Free site surveyWe look at reception, lab and pharmacy points and how patients pay.
  2. 02
    Choose hardware and softwareWe match terminals, printers and software to your volumes and budget.
  3. 03
    Load your productsWe help import your product list, prices and opening stock.
  4. 04
    Install and connectTills, printers, scanners, network and payment set-up.
  5. 05
    Train and go liveGo-live support, training for every cashier and a plan for aftercare.

05Get a free survey and quote

When to call a professionalTell us about your site and how many counters or tills you run and we will come back with a written quote. We survey Nairobi and the surrounding counties for free, and supply and ship nationwide. Call 0113 301 244 or WhatsApp us.

06Frequently asked questions

Is this a full hospital management system?

A POS and billing system handles money, stock and receipts. A full clinical system is a separate product; we can integrate or recommend, depending on your needs.

Can I run insurance claims?

Claims handling depends on the software; tell us how you use insurers and we will specify accordingly.

Do you also install queue systems?

Yes; see our queue management for clinics and dental practices.

Why customers choose Qyvea

Genuine brandsManufacturer warranty on what we sell, so you are not gambling on the box.
One team, start to finishThe people who advise you also install and support it.
Fast answersWhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi.
Easy to buyPay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000.
Risk taken off you7-day returns and exchanges on products, and a workmanship warranty on installations.
Customers say soRated 4.6/5 from 57 Google reviews.

Your next step takes one minute: send us a photo of the place on WhatsApp and we will tell you what it needs.

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← PreviousPOS and Billing Hardware for Clinics and PharmaciesNext →POS and CCTV Integration

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