For suppliers · Selling and winning orders

Delivering Goods to the Qyvea Hub in Nairobi: Packing, Timing and Checks

Delivery is where good suppliers prove themselves. Qyvea checks goods at the hub before paying you.

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By Qyvea LimitedPublished 2026-10-27Updated 2026-10-272 min read
On this page01. Before you leave02. Packing03. At the hub04. After checks05. A delivery checklist you can print06. Plan your transport07. Common delivery problems and fixes08. Keep your hub paperwork tidy09. A typical scenario10. Common mistakes11. Quick checklist12. Frequently asked questions
A network video recorder, one of the products suppliers list on Qyvea
Quick answer

Deliver the exact goods that were awarded, well packed, on the agreed day. Qyvea checks them on receipt and then pays you to your chosen method.

Key takeaways

  • Deliver exactly what was awarded.
  • Pack to survive transport.
  • Goods are checked before payment.

01Before you leave

  • Match item, model and quantity to the order.
  • Test items that can be tested.
  • Include accessories.
  • Photograph the packed goods.

02Packing

  • Original boxes where possible.
  • Padding for fragile items.
  • Label each box with the order number.

03At the hub

Hand over, get confirmation and keep your records. Use the order chat if anything changes.

04After checks

Once goods are received and checked, Qyvea pays you to your chosen method.

05A delivery checklist you can print

  1. Order number written on every box.
  2. Item, model and quantity match the order.
  3. Accessories and manuals included.
  4. Items tested where possible.
  5. Photos taken of the packed goods.
  6. Transport arranged and timed.
  7. Confirmation recorded in the order chat after handover.

06Plan your transport

Cheap transport can become expensive when something breaks. Use proper packing for fragile items, avoid stacking heavy boxes on electronics and travel at times when you can hand over without a long wait. Batch deliveries when you have several awarded orders so each trip carries more value.

07Common delivery problems and fixes

  • Wrong model delivered: re-check the order against the box label before leaving.
  • Missing accessory: build a standard accessory checklist per product.
  • Damaged box: use stronger outer packing and avoid stacking.
  • Late arrival: leave earlier than you think you need to.

08Keep your hub paperwork tidy

Keep a delivery note per order with the order number, items, quantities, date and a photo of the packed goods. File them by month. When you reconcile statements, these notes are your proof of what you supplied and when.

09A typical scenario

A vendor packs six cameras in original boxes, photographs them, delivers on the agreed day and gets confirmation in the order chat.

Illustrative example based on common cases, not a named vendor.

10Common mistakes

  • Wrong model.
  • Poor packing.
  • No records.

11Quick checklist

  1. Match the order.
  2. Pack and photograph.
  3. Deliver and confirm.

12Frequently asked questions

Where is the hub?

Qyvea will give you the delivery details with the order.

Can I use a boda?

Yes, if packing is safe.

What if goods are damaged?

See the returns policy.

How long until I am paid?

After goods are received and checked.

This guide describes how supplying through Qyvea works at the time of writing. The Vendor Terms and the Sell on Qyvea page are the final word on fees, returns and payment. Examples marked illustrative are not real vendors or earnings.

Why suppliers choose Qyvea

Free to joinCreating a vendor account costs nothing. Sponsorship is optional and paid from a wallet you top up.
Instant order alertsRequests reach your dashboard and email the moment they open, with a countdown to send your price.
Customers stay privateQyvea handles the customer, delivery and payment. You only deal with us.
Paid your wayM-Pesa phone, Till, Paybill or bank, with a statement of every order.

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