CCTV Maintenance in Kenya

Servicing, repair and health checks for existing CCTV systems — regardless of who installed them. Camera cleaning, NVR diagnostics, hard drive replacement, fault-finding and documented system reports.

CCTV Servicing
Camera Servicing
NVR Health Check
NVR Checks
Fault Finding
Fault Finding
System Health Report
Health Reports

Who services CCTV systems in Kenya?

Qyvea Limited services and repairs CCTV systems across Kenya, whether Qyvea originally installed them or not. A maintenance visit covers cameras, cables, recorder, storage and network — and ends with a written report of what was found and what was done.

What we do

What CCTV maintenance covers

Camera servicing

Lens cleaning, housing inspection, angle adjustment and image quality checks.

Cable & connector inspection

Checking for water ingress, corrosion, rodent damage or loose connectors.

NVR / DVR checks

Firmware version, recording schedule, playback test and system logs.

Hard drive health

SMART status check and replacement of failing surveillance drives before they die.

Storage & retention review

Confirming the system actually records for the retention period you think it does.

Fault diagnosis

Offline cameras, no recording, flickering feeds, power issues — diagnosed and repaired.

Symptoms

Signs your CCTV system needs maintenance

  • Cameras offline or showing "no video"
  • Blurry or foggy image quality
  • Footage missing from periods you need
  • Hard drive beeping, clicking or full
  • Remote viewing on phone stopped working
  • Cameras knocked out of angle by wind or impact
  • Water inside camera housings after rain
  • System reboots randomly during the day
Contracts

Maintenance contracts

For homes, businesses, estates, schools and institutions running CCTV day in and day out, Qyvea offers scheduled maintenance contracts. A contract typically includes:

  • Scheduled visits at an agreed frequency (quarterly, half-yearly or annual)
  • Priority response for faults between visits
  • Documented system health reports after every visit
  • Discounted replacement parts where items fail

Contracts are also available for schools, warehouses and businesses.

FAQ

Common maintenance questions

How often should CCTV systems be serviced?

Most CCTV systems should be serviced every 6 to 12 months. Higher-traffic or outdoor-heavy systems benefit from quarterly checks. Servicing covers lens cleaning, cable inspection, recorder health, storage verification and firmware updates.

Can you repair a CCTV system installed by another company?

Yes. Qyvea services and repairs existing CCTV systems regardless of who installed them. We assess the system, tell you what is working and what needs attention, and quote the repair or upgrade clearly.

Why is my CCTV not recording?

Common causes are a failed hard drive, full storage with overwrite disabled, a corrupted recording schedule, a faulty power supply, or a network fault between camera and recorder. A maintenance visit diagnoses the exact cause.

Do you offer maintenance contracts?

Yes. Qyvea offers scheduled maintenance contracts for homes, businesses, estates and institutions. Contracts include periodic visits, priority response for faults and documented system health reports.

Do you service systems outside Nairobi?

Yes. Qyvea is a Nairobi-based, delivery-only supplier, and services across Kenya including Mombasa, Kisumu, Nakuru, Eldoret, Thika, Ruiru and Kiambu.

Book a CCTV maintenance visit

Tell us what the system is doing (or not doing). We'll diagnose, quote and fix.

Call +254 113 301 244
Related

Related Qyvea services

CCTV Installation Kenya

New installations for homes, offices and institutions.

CCTV for Schools

School CCTV installation and maintenance.

Maintenance & Repair

Qyvea's full maintenance and repair service.

System Integration

Combine CCTV with access control and alarms into one system.

By Property Type

CCTV Maintenance by Industry

Apartments

CCTV Maintenance for Apartments.

Residential Estates

CCTV Maintenance for Residential Estates.

Factories & Industrial Sites

CCTV Maintenance for Factories & Industrial Sites.

Private Homes

CCTV Maintenance for Private Homes.

Hotels & Guesthouses

CCTV Maintenance for Hotels & Guesthouses.

Offices

CCTV Maintenance for Offices.

Schools & Colleges

CCTV Maintenance for Schools & Colleges.

Warehouses & Logistics

CCTV Maintenance for Warehouses & Logistics.
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