On this page
01. The picture02. Why it matters03. Step by step04. Where it goes05. In stock now06. Get a free survey07. FAQ
Every agent minute is billable. A biometric attendance system (also called a fingerprint attendance machine or time attendance system) records who arrived, and when, with their own finger or face. For call centres and BPOs, that means shift start and end recorded exactly, and adherence reports for clients.
Key takeaways
- Shift start and end recorded exactly
- Adherence reports for clients
- Fewer disputes over night pay
- Qyvea supplies, installs and trains your team.
01The picture
02Why it matters
03Step by step
04Where it goes
05In stock now
06Get a free survey
07Frequently asked questions
Can it match shift schedules?
Yes. Shifts are set per team and punches are compared to schedule.
Can it track breaks?
Yes. Break punches are supported.
Can it work with night shifts?
Yes. Night hours are recorded and flagged for allowances.
Does it work in a power cut or without internet?
Yes. Terminals store punches and sync when power and network return. A small UPS covers short cuts.
Do staff need to be trained?
Enrolment takes about a minute per person, and we train HR and managers on the reports.
Fingerprint or face recognition: which is better?
Both are accurate on good terminals. Fingerprint suits most offices and is familiar. Face suits gloves, hygiene areas and fast flows. Many terminals offer both, plus cards as a backup.
How much does a time attendance terminal cost?
It depends on the terminal type, the number of staff and the software. See our biometrics page; we quote after a free survey.
