Shopping Guides · Guide

Why Backup Power Matters for a Nurse Call System

A call system that fails in a power cut fails when it is needed most. Here is how to plan backup.

Families forget a good week on your ward. They remember the one call nobody answered.

Read on: it takes a few minutes and could save you a lot more than that.

In this guide you will see:
  • UPS on the station
  • Backup on switches
  • Lamps that still work
By Qyvea LimitedPublished 2026-10-29Updated 2026-10-293 min read
On this page01. The problem02. How a call travels03. What to check before you buy04. How we set it up05. What we supply06. How to put it to the hospital07. Get a free survey and quote08. FAQ
Why Backup Power Matters for a Nurse Call System
Quick answer

A call system that fails in a power cut fails when it is needed most. Here is how to plan backup.

Real products, live prices, in stock now
See the actual productsLive prices from the Qyvea store
Shop all camera products →

Key takeaways

  • UPS on the station
  • Backup on switches
  • Lamps that still work
  • A test of the backup

01The problem

Power cuts are not rare, and they happen at night. A call system without backup power goes silent exactly when a ward is dark and patients are most afraid. A small UPS on the controller and station, and a plan for the network switches, keeps the system alive.

UPS on the stationKeeps the display alive.
Backup on switchesFor IP systems.
Lamps that still workPlan their power.
A test of the backupPull the plug and see.

02How a call travels

03What to check before you buy

CheckWhy it matters
UPS sizingFor the controller, station and switches
RuntimeHow long it must last
Generator linkHow it fits your generator
TestA planned test of the backup
Backup powerController, switches and station keep working when the mains fails
Weekly testPress every point and keep a log

04How we set it up

  1. 01
    Walk a hospital with power cutsWe note every bed, room, bathroom, door and the station.
  2. 02
    Match the partsButtons, call points, lamps, station and display to the plan.
  3. 03
    Cable and powerNetwork cable and backup power to every position.
  4. 04
    Fit and pairEvery button paired to the right room.
  5. 05
    Test and trainWe press every point and train each shift.

05What we supply

We design, supply and install nurse call systems for wards, clinics and care homes, on IP and SIP networks. Fanvil's IP nurse call range is one option we quote, alongside others, and we recommend whichever fits your ward. Send us the room count and we reply with a written quote.

06How to put it to the hospital

Start with the problem in a hospital with power cuts that the people you are speaking to already know, then show the lamp over the door and the message at the station. Quote the buttons, call points, lamps and station for a hospital with power cuts, and say clearly that the system supports staff and does not replace rounds.

TipInstallers and resellers: ask for a trade quote and we deliver the whole list to your site in one trip.

07Get a free survey and quote

When to call a professionalTell us about your hospital: how many beds, rooms and bathrooms, and where the nurses' station is. We will quote the full nurse call setup, supplied, delivered and installed if you want it. Call 0113 301 244 or WhatsApp us.

08Frequently asked questions

How long should backup last?

Agree it with your generator plan.

Do lamps need power too?

Yes, plan it.

Can you test it?

We test at handover.

Why customers choose Qyvea

Genuine brandsManufacturer warranty on what we sell, so you are not gambling on the box.
One team, start to finishThe people who advise you also install and support it.
Fast answersWhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi.
Easy to buyPay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000.
Risk taken off you7-day returns and exchanges on products, and a workmanship warranty on installations.
Customers say soRated 4.6/5 from 65 Google reviews.

Your next step takes one minute: send us a photo of the place on WhatsApp and we will tell you what it needs.

Related articles

Shopping Guides · Guide
How a Nurse Call System Works in a Hospital
A nurse call system carries a patient's call from the bed to the nurses' station in seconds, shows which room called and lets staff answer without walking every corridor.
4 min readREAD FULL ARTICLE →
Shopping Guides · Guide
Nurse Call Systems for Hospital Wards
A nurse call system lets a patient press a button and the nurses see which bed called. It shortens response and spares night staff from walking every corridor.
3 min readREAD FULL ARTICLE →
Shopping Guides · Guide
How to Plan and Quote a Nurse Call System: A Ward Checklist
To quote a nurse call system, count beds, rooms, bathrooms and stations, then match each to a part: a button per bed, a call point per bathroom, a lamp per room, a station and a display.
3 min readREAD FULL ARTICLE →
← PreviousWholesalers and Distributors POS Bundle: What Is in the BoxNext →Why Bilingual Wards Need a Clear Nurse Call Message

Want help choosing?

Send us your budget on WhatsApp and we'll suggest what's in stock, with delivery across Kenya.

Chat with us — 30 min response