On this page
01. The problem02. How a call travels03. What to check before you buy04. How we set it up05. What we supply06. How to put it to the hospital07. Get a free survey and quote08. FAQ
In a ward where patients speak different languages, a call message must be clear to all staff. Here is how.
Key takeaways
- Numbers and colours
- Display text
- Simple wording
- A card at the station
01The problem
On a Kenyan ward patients and staff may use English, Kiswahili and other languages. A call system that shows the room number and a simple colour is understood by everyone. Where words are shown on a display, they should be in the language your staff use.
02How a call travels
03What to check before you buy
| Check | Why it matters |
|---|---|
| Display wording | Choose the languages |
| Colour code card | Post it at the station |
| Training | Brief all staff |
| Signs | At the bed, in simple words |
| Backup power | Controller, switches and station keep working when the mains fails |
| Weekly test | Press every point and keep a log |
04How we set it up
- 01Walk a bilingual wardWe note every bed, room, bathroom, door and the station.
- 02Match the partsButtons, call points, lamps, station and display to the plan.
- 03Cable and powerNetwork cable and backup power to every position.
- 04Fit and pairEvery button paired to the right room.
- 05Test and trainWe press every point and train each shift.
05What we supply
We design, supply and install nurse call systems for wards, clinics and care homes, on IP and SIP networks. Fanvil's IP nurse call range is one option we quote, alongside others, and we recommend whichever fits your ward. Send us the room count and we reply with a written quote.
06How to put it to the hospital
Start with the problem in a bilingual ward that the people you are speaking to already know, then show the lamp over the door and the message at the station. Quote the buttons, call points, lamps and station for a bilingual ward, and say clearly that the system supports staff and does not replace rounds.
07Get a free survey and quote
08Frequently asked questions
Can displays show Kiswahili?
Many can; we confirm on the quote.
Do colours help?
Yes, they cross language.
Who writes the messages?
You, with our help.
