Quick answer
Install the V380 Pro app, power the camera, and wait for its voice prompt. In the app, tap Add device, scan the QR code on the camera, then choose your 2.4 GHz Wi-Fi and enter the password. If it fails, reset the camera, connect your phone to the camera's own hotspot (named like MV + numbers) and add it from there. Finally, set a strong camera password and format the memory card.
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Shop all camera products →Key takeaways
- Use the V380 Pro app.
- Cameras only join 2.4 GHz Wi-Fi.
- Hotspot (AP) mode is the fallback.
- Reset button: hold until the voice prompt.
- Always change the default password.
01Setup steps
- 01Install V380 ProFrom Google Play or the App Store; allow location and local network permissions.
- 02Insert a microSD cardFormat it later from the app.
- 03Power the cameraWait for the voice prompt or blinking light.
- 04Add deviceTap + and scan the QR code on the camera body.
- 05Choose 2.4 GHz Wi-FiEnter the password exactly; avoid special characters if it fails.
- 06Name and secure itSet a strong device password and turn on motion recording.
02If pairing fails
| Problem | Fix |
|---|---|
| App can't find camera | Reset the camera; try hotspot (AP) mode |
| Wrong Wi-Fi band | Turn on 2.4 GHz or split bands on the router |
| Keeps going offline | Weak signal: move the router or add an extender |
| No recordings | Format the microSD card in the app and enable recording |
Weak Wi-Fi is the most common cause. Read how to improve your Wi-Fi signal.
03Secure it
- Change the camera password from the default
- Keep the app updated
- Don't share the account login; use device sharing
- Put cameras on a guest or separate network if possible
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04Frequently asked questions
Why won't my V380 camera connect to Wi-Fi?
Usually 5 GHz Wi-Fi, a wrong password, or weak signal. Use 2.4 GHz and move closer to the router.
How do I reset a V380 camera?
Hold the reset button until you hear the reset voice prompt, then add it again.
Can V380 work without internet?
It can record to the SD card; phone viewing over the internet needs Wi-Fi.
