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CCTV Repair Kenya

Camera offline, NVR not recording, or blank screens on playback? Qyvea diagnoses the fault, explains the cause and quotes the repair before any work begins.

Who repairs CCTV systems in Kenya?

Qyvea Limited repairs CCTV systems across Kenya, whether we installed them or not. If a camera has gone offline, the recorder has stopped saving footage, or the feed keeps dropping, the first step is diagnosis — not replacement. We test the camera, the cable, the recorder and the storage separately, then quote the fix.

Faults we fix

Common CCTV faults

Camera offline or no signal

Cut or corroded cable, failed power supply, network switch fault or a crashed NVR channel.

NVR / DVR not recording

Failed or full hard drive, corrupted schedule, firmware fault or power supply issue.

Blurry or flickering image

Dirty or fogged lens, failing sensor, weak power supply or a loose connector.

Remote viewing not working

Network, port-forwarding or cloud-service fault between the recorder and your phone or PC.

Footage missing from playback

Overwrite settings, failing drive sectors or a recording schedule gap.

Water inside camera housing

Failed seal after heavy rain — housing dried, reseated or replaced as needed.

Repair vs replace

What can be repaired and what cannot

Repairable: cabling and connectors, power supplies, housings, mounting brackets, hard drives, and recorders where the fault is a single component or a firmware issue.
Sometimes repairable: cameras where the fault is a power or cabling issue. Cameras with a failed sensor or board are usually replaced.
Usually replaced: cameras with water-damaged internals, NVRs with failed motherboards, and drives beyond recovery.
Always quoted first: we tell you the cost of repair vs. replacement before you decide.

FAQ

Common repair questions

Why has my CCTV camera gone offline?

Common causes are a cut or corroded cable, a failed power supply, a network switch fault, water inside the camera housing, or a crashed NVR channel. A repair visit tests the camera, cable and recorder separately to isolate the fault.

Can you repair a CCTV system installed by another company?

Yes. Qyvea repairs CCTV systems across Kenya regardless of who installed them. We diagnose the fault, explain the cause, and quote the repair before doing any work.

Why is my NVR or DVR not recording?

Usually a failed or full hard drive, a corrupted recording schedule, a firmware fault, or a power supply issue. The recorder is tested, the drive checked, and the schedule verified before any part is replaced.

Do you repair or replace faulty cameras?

We repair cabling, connectors, power supplies and housings where the fault is isolated to those parts. Where a camera sensor or board has failed internally, or a unit has taken water damage, replacement is usually more cost-effective and we say so.

How much does CCTV repair cost in Kenya?

Cost depends on the fault. A cable or connector repair costs far less than replacing an NVR or a hard drive. Qyvea diagnoses the fault and quotes the repair before work begins.

Sample Project

IP CCTV upgrade: before & after

IP CCTV System Upgrade: Before & After

Before: exposed, weathered cable joints and an old camera on a parapet. After: a tidy IP CCTV system with proper cabling and protected connections.

The 'before': exposed joints that fail in rain and sun
IP cameras on proper network cabling
Protected connections and a tidy, maintainable installation

About this project →More sample projects →

Describe the fault — we'll diagnose it

Call or WhatsApp with what the system is doing (or not doing). We'll quote the diagnosis and repair.

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