
POS software is sold as a monthly or annual subscription, or as a one-time licence with optional support. Subscriptions usually include updates, cloud backup and support but keep charging. One-time licences cost more up front and may add fees for updates and support. Compare the total cost over three years, plus what happens if you stop paying.
Key takeaways
- Subscriptions spread cost and include updates.
- One-time licences cost more now and may add support fees.
- Compare three-year totals, not first-month price.
- Ask what happens to your data if you stop.
- Check eTIMS and tax updates are included.
01Compare the models
| Subscription | One-time licence | |
|---|---|---|
| Upfront cost | Low | Higher |
| Ongoing cost | Monthly or annual | Optional support or update fees |
| Updates | Usually included | May be extra |
| Backups | Often cloud-based and included | You manage them |
| If you stop paying | You may lose access | The software keeps working, unsupported |
| Best for | Growing and multi-branch businesses | Single shops with stable needs |
02Questions to ask
- What does the price include: updates, support, backups?
- Are tax and eTIMS updates covered?
- Can I export my data at any time?
- What does an extra till or branch cost?
- What is the support response time?
03Get a clear quote
04Frequently asked questions
Which is cheaper over time?
It depends on your size and how long you keep the system; compare the three-year totals.
Can I own my data?
You should be able to export it; ask before you buy.
What if the supplier disappears?
Prefer suppliers with local support and data export.
