On this page
01. What owners tell you02. The words that sell03. Say it like this04. Your 30-second pitch05. What the POS gives them06. Answers to the usual objections07. Available now at Qyvea08. The follow-up message to send09. Get a quote for your client10. FAQ
A hardware shop has thousands of items in all sizes. Barcodes, a stock list and a fast till make the difference between guessing and knowing.
Key takeaways
- One price for everyone
- Know what is in stock
- Contractor credit under control
- Quotes in minutes
01What owners tell you
Hardware stock is heavy, varied and easy to lose. Owners often cannot say how much of any item they hold.
- Thousands of items and no list of what is in stock.
- Prices in the owner's head and nowhere else.
- Staff quote different prices to different customers.
- Credit to contractors is hard to track.
- Quotations are written by hand and take time.
02The words that sell
Owners do not buy equipment. They buy the day they want to have. These are the outcomes to talk about when you pitch a POS to hardware shop.
03Say it like this
Short, plain lines work best. Use them as they are or put them in your own words.
- “Your staff will not argue about prices, because the till has one.”
- “You will search the stock list before you tell a customer you have it.”
- “Your contractors' credit will be a number, not a notebook.”
- “You will print a quotation while the customer waits.”
04Your 30-second pitch
Say this when you have the owner's attention at the counter. Stop after the question and let them answer.
05What the POS gives them
| Part | What the owner gets |
|---|---|
| POS terminal | Fast item search by name or code |
| Barcode scanner | Quick serving for packed items |
| Receipt printer | Receipts and delivery notes |
| Label printer | Shelf and bin labels |
| Cash drawer | Cash handling |
| Handheld scanner | Stock counts in the store |
06Answers to the usual objections
| The owner says | You answer |
|---|---|
| I have too many items to enter. | Start with the top 200 and add as you sell. |
| My items have no barcodes. | We print labels for them. |
| Customers bargain. | Allow limited discounts, recorded under a manager login. |
| My staff are not used to computers. | We train them on site. |
07Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
08The follow-up message to send
Send this on WhatsApp the same day, while the visit is fresh. Change the details to match what you saw.
09Get a quote for your client
10Frequently asked questions
Can I print quotations?
Most POS software can. Confirm with your software vendor before you buy so the hardware and software match.
Can it handle items sold by length or weight?
Yes, with units set per item.
Do I need a server?
A single shop does not.
Can I track suppliers?
Back office software can. We supply the hardware and your software vendor sets up the reports.
