On this page
01. What to look for before you buy02. Where these figures come from03. Best prices in stock today04. Why buy from Qyvea05. FAQ
Quick answer
Safaricom has warned that fraudsters increasingly use deceptive payment prompts and impersonation to trick users into authorising transactions. Never enter your PIN on a prompt you did not start, always read the recipient name and amount, and report suspicious prompts.
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Shop all phones →Key takeaways
- Do not approve prompts you did not start.
- Read the recipient and amount.
- Decline and report unknown requests.
- Do not be rushed.
01What to look for before you buy
- Pause on any prompt you did not expect
- Read the business name and amount before entering the PIN
- Never enter a PIN because someone on the phone tells you to
- Decline and report the prompt via 100 or 333
- Tell relatives, especially older ones, about these tricks
02Where these figures come from
Figures are indicative and change often; confirm with a written quote. Sources checked October 2026: Safaricom customer advisory on PINs; K24: SIM swap fraud and M-Pesa.
03Best prices in stock today
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Shop all phone accessories →Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
04Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
05Frequently asked questions
Why do scammers send prompts?
They hope you will approve it by habit or under pressure.
What if I approved one by mistake?
Call Safaricom immediately on 100 or 200.
