On this page
01. What to look for before you buy02. Where these figures come from03. Best prices in stock today04. Why buy from Qyvea05. FAQ
Older relatives are often targeted with fake emergencies, prizes and fake customer-care calls. Explain the common tricks, agree a rule to call you before sending money, set transaction limits where possible and help them save genuine numbers. Never shame them: scammers are skilled.
Key takeaways
- Explain the common tricks.
- Rule: call family before sending money.
- Set limits where possible.
- Be kind: scammers are skilled.
01What to look for before you buy
- Teach the 'never share your PIN' rule
- Agree to call a named relative before any urgent payment
- Save genuine customer-care and family numbers
- Reduce limits on mobile money and cards where possible
- Show them how to hang up and call back
02Where these figures come from
Figures are indicative and change often; confirm with a written quote. Sources checked October 2026: Safaricom customer advisory.
03Best prices in stock today
Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
04Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
05Frequently asked questions
What are common scams for seniors?
Fake emergencies, prizes, impersonated officials and payment prompts.
How can I help without taking over?
Offer shared rules and check-ins rather than controlling their money.

