On this page
01. The problem02. How a call travels03. What to check before you buy04. How we set it up05. What we supply06. How to put it to the hospital07. Get a free survey and quote08. FAQ
What an administrator needs to know before approving a nurse call system: the problem, the options, the risks and the questions to ask.
Key takeaways
- The problem in one line
- The options
- The risks
- The questions
01The problem
An administrator hears about the call button when something goes wrong: a complaint, an incident or a review. By then the cause is old. This guide gives the decision in one page: what a system does, what it does not do, what to ask suppliers and how to keep it working after the contractor leaves.
02How a call travels
03What to check before you buy
| Check | Why it matters |
|---|---|
| Scope | Wards, bathrooms and stations |
| Maintenance | Contract and response time |
| Records | Whether calls are logged |
| Growth | Can it extend |
| Backup power | Controller, switches and station keep working when the mains fails |
| Weekly test | Press every point and keep a log |
04How we set it up
- 01Walk a hospital administrator's decisionWe note every bed, room, bathroom, door and the station.
- 02Match the partsButtons, call points, lamps, station and display to the plan.
- 03Cable and powerNetwork cable and backup power to every position.
- 04Fit and pairEvery button paired to the right room.
- 05Test and trainWe press every point and train each shift.
05What we supply
We design, supply and install nurse call systems for wards, clinics and care homes, on IP and SIP networks. Fanvil's IP nurse call range is one option we quote, alongside others, and we recommend whichever fits your ward. Send us the room count and we reply with a written quote.
06How to put it to the hospital
Start with the problem in a hospital administrator's decision that the people you are speaking to already know, then show the lamp over the door and the message at the station. Quote the buttons, call points, lamps and station for a hospital administrator's decision, and say clearly that the system supports staff and does not replace rounds.
07Get a free survey and quote
08Frequently asked questions
What should I ask first?
What happens when a patient presses at 3 a.m.
Who looks after it?
Agree maintenance before you buy.
How do I compare quotes?
Same scope, same lines.
