On this page
01. The problem02. How a call travels03. What to check before you buy04. How we set it up05. What we supply06. How to put it to the hospital07. Get a free survey and quote08. FAQ
How to keep a nurse call system working year after year: testing, spares, cleaning and who to call.
Key takeaways
- A weekly test
- Spares
- Cleaning
- A partner who answers
01The problem
A call system fails quietly: a dead battery in a button, a cut cable, a dim lamp. Facility managers keep it alive with a weekly test, a stock of spares, cleaning that does not damage fittings and a maintenance partner who answers the phone.
02How a call travels
03What to check before you buy
| Check | Why it matters |
|---|---|
| Test log | Weekly and signed |
| Spare parts | On site |
| Cleaning agents | Check compatibility |
| Maintenance contract | Response time |
| Backup power | Controller, switches and station keep working when the mains fails |
| Weekly test | Press every point and keep a log |
04How we set it up
- 01Walk a facility manager's hospitalWe note every bed, room, bathroom, door and the station.
- 02Match the partsButtons, call points, lamps, station and display to the plan.
- 03Cable and powerNetwork cable and backup power to every position.
- 04Fit and pairEvery button paired to the right room.
- 05Test and trainWe press every point and train each shift.
05What we supply
We design, supply and install nurse call systems for wards, clinics and care homes, on IP and SIP networks. Fanvil's IP nurse call range is one option we quote, alongside others, and we recommend whichever fits your ward. Send us the room count and we reply with a written quote.
06How to put it to the hospital
Start with the problem in a facility manager's hospital that the people you are speaking to already know, then show the lamp over the door and the message at the station. Quote the buttons, call points, lamps and station for a facility manager's hospital, and say clearly that the system supports staff and does not replace rounds.
07Get a free survey and quote
08Frequently asked questions
How often should we test?
Weekly.
What spares?
Buttons, batteries and cords.
Do you offer maintenance?
Ask us.
