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Networking & Wi-FiIT SupportCyber SecuritySystem IntegrationIntercom SystemsPA SystemsPOS SystemsQueue ManagementHotels and guesthouses run security systems around the clock, with guest safety, privacy and hospitality standards all riding on equipment that guests never see but always benefit from. Faults here need fast attention with minimal disruption to guests. Qyvea services, diagnoses and repairs intercom systems for hotels & guesthouses, including systems installed by another company.
Panels, handsets and door-release wiring -- kept working.
An intercom panel that still lights up can still be failing at its one job -- letting a resident or receptionist see and speak to a visitor and release the door remotely. Wiring between the outdoor panel and the indoor handset takes constant weather exposure and daily use, and door-release relays wear out from repeated switching.
Intercom servicing typically covers:
If your intercom system was installed by another provider, we assess it on its own merits and tell you plainly what we can do.
The faults we're most often called to handle in hotels & guesthouses.
Panel, handset or wiring faults stopping communication.
Faulty relay, lock, or wiring between panel and door.
Loose or weather-damaged wiring causing dropouts.
Weather exposure, vandalism, or wear affecting the outdoor unit.
Network or configuration issues on smart intercom systems.
Degraded microphone, speaker, or camera components.
Scoped to your specific site — this is the range of what a technician may inspect.
Depending on the situation at your hotel.
For problems affecting the intercom system right now.
For sites that want a scheduled check to catch issues early.
For sites that need guaranteed coverage and priority response.
Properties change hands, contractors move on, and the original installer of your intercom system may no longer be around. None of that means the system is beyond help.
We assess the existing equipment and configuration, then tell you plainly whether it can be:
We can't promise every third-party system is repairable sight unseen — some equipment is genuinely past its useful life — but we assess before we conclude that.
What's happening, and what should be reviewed.
Inspecting the relevant areas of your hotel.
Equipment, wiring, power and configuration.
Written findings — repair, upgrade or replace.
Scheduled at a time that suits your operations.
Report and documentation for your records.
Restore the existing panel, handset or wiring where practical -- most intercom faults are wiring, relay or connection issues.
Replace the specific panel or handset that has failed or is outdated, while keeping the usable wiring and door-release hardware.
Recommended where the system is obsolete, water-damaged beyond repair, or no longer matches the property's access needs.
Most hotel sites benefit from servicing every 6 to 12 months, depending on usage and exposure to the elements.
In most cases yes — we assess the equipment and its condition first, then confirm what can be serviced or repaired.
Yes. Maintenance contracts are scoped to the number of devices, sites, and required response times — contact us to discuss what a contract would cover.
We tell you plainly and quote for the specific replacement needed, rather than repeated repair attempts on something that genuinely needs replacing.
Yes — every scheduled service visit includes a written record of what was checked, found, and recommended.
In most cases yes, depending on existing wiring -- we assess this on-site and advise honestly on what's reusable.
Tell us about your hotel and the issue. We'll help figure out the right next step — repair, upgrade or a maintenance arrangement.