CCTV DVR & NVR Repair in Kenya

Recorder won't boot, footage won't play back, or storage keeps failing? We diagnose the recorder itself, its storage, and its network configuration.

Call +254 113 301 244
★★★★★ 4.6 out of 5 — 57 real Google reviews Read our reviews →

Recorder, Drive or Network — We Isolate Which

A recorder problem can come from the unit itself, a failing hard drive, or a network/configuration issue that has nothing to do with the hardware. We check all three before recommending a fix or replacement.

Common DVR/NVR Faults

Faults We Diagnose & Fix

Faults across DVR and NVR recorders from common brands sold in Kenya.

Recorder Won't Boot

Power supply or internal hardware faults.

Storage/Drive Faults

Failing hard drives causing recording gaps or crashes.

No Playback

Corrupted recordings, drive faults, or software issues.

Remote Access Not Working

Network, port-forwarding or app/cloud service issues.

Channels Showing Blank

Camera connection faults distinct from the recorder itself.

Lost Admin Access

Recovering control of a recorder with unknown login details.

How It Works

Diagnose First, Then Fix

1

Tell Us What's Wrong

Describe the issue — photos or video help.

2

Diagnose

Remote diagnosis where possible, a site visit where it isn't.

3

Recommend

Repair, reconfigure, upgrade or replace — based on findings.

4

Repair & Test

Approved work carried out, then tested.

See our full maintenance & repair process →

Related

Related Qyvea Services

CCTV Camera Repair

Camera-side faults rather than the recorder.

CCTV Installation

New recorder or full system installation.

Full Maintenance & Repair

See our complete repair and maintenance service.
FAQ

Common Questions

Can you repair a DVR/NVR installed by another company?

In most cases yes — we assess the unit and its configuration before confirming what can be done.

Can the hard drive be replaced without losing the whole recorder?

Yes, in most cases the drive can be replaced separately if the recorder itself is otherwise sound.

What if the recorder is genuinely too old to repair?

We'll tell you and quote for a suitable replacement rather than repeated repair attempts.

Do you support cloud/app viewing setup as part of a repair?

Yes — remote/app access configuration is checked and corrected as part of the diagnosis where relevant.

Still Need This Sorted?

Send us the details and we'll diagnose it properly -- remotely where we can, with a site visit where we can't.

Call +254 113 301 244
Chat with us — 30 min response