Vehicle Security · Guide

Car Tracking for Insurance

Why some insurers ask for a tracker, how to check what they will accept, and what to keep on file so a claim isn't delayed.

The first hour after a theft decides whether you get the vehicle back.

Read on: it takes a few minutes and could save you a lot more than that.

In this guide you will see:
  • Requirements differ by insurer, policy and vehicle: always check first.
  • Ask whether they require specific devices, providers or monitoring.
  • Keep the installation certificate or proof and the subscription receipts.
By Qyvea LimitedPublished 2026-09-23Updated 2026-09-232 min read
On this page01. Before you buy a tracker02. What to keep on file03. Keeping it working04. FAQ
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Quick answer

Some insurers ask for a tracking device on certain vehicles, often higher-value cars, vehicles with higher theft risk, or commercial vehicles, and some offer better terms when one is fitted. Requirements differ between insurers and policies, so check what your insurer accepts before buying, keep proof of installation, and make sure the tracker stays active. A tracker that has been offline for months may not help a claim.

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Key takeaways

  • Requirements differ by insurer, policy and vehicle: always check first.
  • Ask whether they require specific devices, providers or monitoring.
  • Keep the installation certificate or proof and the subscription receipts.
  • Keep the SIM and subscription active; an offline tracker may not count.

01Before you buy a tracker

  • Ask your insurer or broker whether a tracker is required or recommended for your vehicle
  • Ask whether they accept any tracker, or only specific devices or providers
  • Ask if they need 24/7 monitoring or remote cut-off, or location only
  • Ask what proof they need: installation certificate, device details, subscription status
ImportantQyvea doesn't set insurance requirements. Confirm with your insurer, then we can install a system that matches what they ask for.

02What to keep on file

Proof of installationDate, vehicle, device ID and installer details
Subscription statusReceipts showing the tracker was active
Platform accessLogin details kept safe, to show location history if needed
ContactsWho to call for location data after a theft
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03Keeping it working

  • Renew the SIM and platform subscription before they expire
  • Check the vehicle appears on the app every so often
  • Tell the installer if the car has major repairs or electrical work
  • Update the platform if the vehicle's registration or owner changes

If the tracker stops reporting, see car tracker not working. For costs, see car tracker installation cost.

04Frequently asked questions

Do all insurers in Kenya require a car tracker?

No. It depends on the insurer, the policy and the vehicle. Ask your insurer or broker what applies to you.

Can I use any tracker for insurance?

Some insurers accept any working tracker; others list specific devices or providers. Check before you buy.

Does a tracker lower my insurance premium?

Some insurers offer better terms for tracked vehicles, but it varies. Ask your insurer directly.

Why customers choose Qyvea

Genuine brandsManufacturer warranty on what we sell, so you are not gambling on the box.
One team, start to finishThe people who advise you also install and support it.
Fast answersWhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi.
Easy to buyPay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000.
Risk taken off you7-day returns and exchanges on products, and a workmanship warranty on installations.
Customers say soRated 4.6/5 from 57 Google reviews.

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