On this page
01. The problem02. How a call travels03. What to check before you buy04. How we set it up05. What we supply06. How to put it to the hospital07. Get a free survey and quote08. FAQ
When relatives are the messengers, nurses are interrupted all day. Here is how a call system gives the ward its station back.
Key takeaways
- Relatives can press
- No messengers
- Fewer interruptions
- Calmer relatives
01The problem
On many wards the relative at the bedside is the call system: they walk to the station, interrupt the nurse and walk back. The nurse loses focus and the relative loses patience. A button at the bed that anyone can press ends the walk and the interruption.
02How a call travels
03What to check before you buy
| Check | Why it matters |
|---|---|
| Visitor briefing | Tell relatives how to use the button |
| Button placement | Reachable from the visitor chair |
| Station display | Names the bed |
| Signage | A small sign by the bed |
| Backup power | Controller, switches and station keep working when the mains fails |
| Weekly test | Press every point and keep a log |
04How we set it up
- 01Walk a ward where relatives crowd the stationWe note every bed, room, bathroom, door and the station.
- 02Match the partsButtons, call points, lamps, station and display to the plan.
- 03Cable and powerNetwork cable and backup power to every position.
- 04Fit and pairEvery button paired to the right room.
- 05Test and trainWe press every point and train each shift.
05What we supply
We design, supply and install nurse call systems for wards, clinics and care homes, on IP and SIP networks. Fanvil's IP nurse call range is one option we quote, alongside others, and we recommend whichever fits your ward. Send us the room count and we reply with a written quote.
06How to put it to the hospital
Start with the problem in a ward where relatives crowd the station that the people you are speaking to already know, then show the lamp over the door and the message at the station. Quote the buttons, call points, lamps and station for a ward where relatives crowd the station, and say clearly that the system supports staff and does not replace rounds.
07Get a free survey and quote
08Frequently asked questions
Should relatives use it?
Yes, with a short briefing.
Will it be misused?
Brief and log; most use is genuine.
Does it help the station?
It clears the crowd.
