On this page
01. The problem02. How a call travels03. What to check before you buy04. How we set it up05. What we supply06. How to put it to the hospital07. Get a free survey and quote08. FAQ
An IP call system is only as good as the network behind it. Here is how to make it reliable.
Key takeaways
- Dedicated or managed network
- Quality cabling
- Protected switches
- Someone to look after it
01The problem
An IP and SIP nurse call system runs on your network. If the network is shared with everything else, a busy day can slow the call. A dedicated or well-managed network, quality cabling and a switch that is powered and protected are what keep the system reliable.
02How a call travels
03What to check before you buy
| Check | Why it matters |
|---|---|
| Network design | Dedicated or managed |
| Cabling | Quality and labelled |
| Switches | Powered and protected |
| Ownership | Who looks after it |
| Backup power | Controller, switches and station keep working when the mains fails |
| Weekly test | Press every point and keep a log |
04How we set it up
- 01Walk a hospital with an IP call systemWe note every bed, room, bathroom, door and the station.
- 02Match the partsButtons, call points, lamps, station and display to the plan.
- 03Cable and powerNetwork cable and backup power to every position.
- 04Fit and pairEvery button paired to the right room.
- 05Test and trainWe press every point and train each shift.
05What we supply
We design, supply and install nurse call systems for wards, clinics and care homes, on IP and SIP networks. Fanvil's IP nurse call range is one option we quote, alongside others, and we recommend whichever fits your ward. Send us the room count and we reply with a written quote.
06How to put it to the hospital
Start with the problem in a hospital with an IP call system that the people you are speaking to already know, then show the lamp over the door and the message at the station. Quote the buttons, call points, lamps and station for a hospital with an IP call system, and say clearly that the system supports staff and does not replace rounds.
07Get a free survey and quote
08Frequently asked questions
Can it share the hospital network?
With planning, yes.
What if the network goes down?
Plan backup and monitoring.
Who maintains it?
Agree a maintenance plan.
