On this page
01. The problem02. How a call travels03. What to check before you buy04. How we set it up05. What we supply06. How to put it to the hospital07. Get a free survey and quote08. FAQ
Patients and families need to know someone will come. Here is how a call system gives that reassurance.
Key takeaways
- Reassurance
- Gentle alerts
- Easy to press
- Families can call
01The problem
In palliative care the most important thing a call system gives is reassurance: a patient or family member presses and knows someone will come. The system must be gentle: quiet tones, a lamp that does not startle and a button that is easy for a weak hand. The staff then arrive without a search.
02How a call travels
03What to check before you buy
| Check | Why it matters |
|---|---|
| Gentle sound | Tones agreed with the unit |
| Large buttons | For weak grip |
| Family access | A button the relative can use |
| Night comfort | Lamp brightness that suits a quiet room |
| Backup power | Controller, switches and station keep working when the mains fails |
| Weekly test | Press every point and keep a log |
04How we set it up
- 01Walk a palliative care unitWe note every bed, room, bathroom, door and the station.
- 02Match the partsButtons, call points, lamps, station and display to the plan.
- 03Cable and powerNetwork cable and backup power to every position.
- 04Fit and pairEvery button paired to the right room.
- 05Test and trainWe press every point and train each shift.
05What we supply
We design, supply and install nurse call systems for wards, clinics and care homes, on IP and SIP networks. Fanvil's IP nurse call range is one option we quote, alongside others, and we recommend whichever fits your ward. Send us the room count and we reply with a written quote.
06How to put it to the hospital
Start with the problem in a palliative care unit that the people you are speaking to already know, then show the lamp over the door and the message at the station. Quote the buttons, call points, lamps and station for a palliative care unit, and say clearly that the system supports staff and does not replace rounds.
07Get a free survey and quote
08Frequently asked questions
Can families use it?
Yes.
Is it quiet?
Tone and volume are set with the unit.
Does it replace staff presence?
No. It supports it.
