On this page
01. The problem02. How a call travels03. What to check before you buy04. How we set it up05. What we supply06. How to put it to the hospital07. Get a free survey and quote08. FAQ
Staff in a high-dependency unit are close to patients, but they are rarely idle. Here is how a call system supports them.
Key takeaways
- Staff-to-staff calls
- Clear alerts
- Agreed with clinicians
- Logged calls
01The problem
In a high-dependency unit nurses work close to their patients, but a patient may still need a second pair of hands. A call point that alerts colleagues, rather than ringing in an empty corridor, helps staff ask for help quickly. The design must be agreed with the clinical team, not assumed.
02How a call travels
03What to check before you buy
| Check | Why it matters |
|---|---|
| Clinical sign-off | The unit's own team approves the design |
| Alert types | Patient call and staff assist can differ |
| Sound design | Distinct but not alarming |
| Integration | Ask what else the unit needs to connect to |
| Backup power | Controller, switches and station keep working when the mains fails |
| Weekly test | Press every point and keep a log |
04How we set it up
- 01Walk a high-dependency unitWe note every bed, room, bathroom, door and the station.
- 02Match the partsButtons, call points, lamps, station and display to the plan.
- 03Cable and powerNetwork cable and backup power to every position.
- 04Fit and pairEvery button paired to the right room.
- 05Test and trainWe press every point and train each shift.
05What we supply
We design, supply and install nurse call systems for wards, clinics and care homes, on IP and SIP networks. Fanvil's IP nurse call range is one option we quote, alongside others, and we recommend whichever fits your ward. Send us the room count and we reply with a written quote.
06How to put it to the hospital
Start with the problem in a high-dependency unit that the people you are speaking to already know, then show the lamp over the door and the message at the station. Quote the buttons, call points, lamps and station for a high-dependency unit, and say clearly that the system supports staff and does not replace rounds.
07Get a free survey and quote
08Frequently asked questions
Do you design for clinical units?
We quote to the unit's brief, agreed with their team.
Does it make clinical decisions?
No. It carries calls and shows where they came from.
Can alerts differ?
Yes, by type where the system supports it.
