On this page
01. Business details02. Payout method03. First products04. After the wizard05. A pre-flight checklist06. After the wizard, before the first alert07. Questions people ask during setup08. Set expectations early09. A typical scenario10. Common mistakes11. Quick checklist12. Frequently asked questions
The wizard collects your business details, how you want to be paid and your first products. Prepare your payout details and product list first and you will finish in minutes.
Key takeaways
- The wizard is short and guided.
- Payout details must be exact.
- You can add more products afterwards.
01Business details
Your business name, contact and location. Use the name your customers and suppliers know you by.
02Payout method
Choose M-Pesa phone, Till, Paybill or bank. Type numbers carefully and check them twice. A wrong digit sends money to the wrong place. See choosing a payout method.
03First products
Start with a handful of your best-moving products. You can add the rest later by hand or CSV.
04After the wizard
You land on your dashboard where you can see requests, orders, statements and performance.
05A pre-flight checklist
- Business name exactly as customers know it.
- Phone number you answer and an email you read daily.
- Payout details copied from a reliable source, not typed from memory.
- A list of products with prices and units in stock.
- Photos saved on your phone and named by model.
06After the wizard, before the first alert
Spend a few minutes testing your setup. Sign out and sign in again to confirm your password works. Check that Qyvea emails reach your inbox and not spam. Open the dashboard on your phone, because that is where you will most often respond. A little preparation now means you will not fumble when your first countdown starts.
07Questions people ask during setup
- Which name do I use? The one you want on your statements and records.
- Which phone number? One you answer in working hours.
- Can I add more products later? Yes, any time.
- Can I change payout details? Yes, but confirm before the next payout.
- What if I get stuck? Message Qyvea on WhatsApp.
08Set expectations early
The wizard gets your account ready, but the real work is keeping it accurate: stock, prices and photos. Decide today who in your business is responsible for each. If you work alone, set a daily ten-minute slot for it. Small, regular upkeep beats occasional big clean-ups.
09A typical scenario
A supplier prepares a note with the Till number and ten product names, then completes the wizard in under fifteen minutes.
Illustrative example based on common cases, not a named vendor.
10Common mistakes
- Typing the wrong Till or phone number.
- Skipping payout details.
- Using a nickname as the business name.
11Quick checklist
- Have payout details ready.
- Double-check numbers.
- Pick starter products.
12Frequently asked questions
Can I change my payout method later?
You can update your details from your account. Confirm any change before your next payout.
What if I skip a step?
You can come back and finish it, but you cannot be paid until payout details are in.
Is the wizard mobile friendly?
Yes, the vendor portal is built for phones.
Who sees my business details?
Qyvea uses them to run your account and payouts.
This guide describes how supplying through Qyvea works at the time of writing. The Vendor Terms and the Sell on Qyvea page are the final word on fees, returns and payment. Examples marked illustrative are not real vendors or earnings.
