Shopping Guides · Guide

Queue Management System for Passport and Immigration Offices

Applicants carry papers and stress.

People forgive a wait they can see the order of.

Read on: it takes a few minutes and could save you a lot more than that.

In this guide you will see:
  • A number for each applicant
  • Stages shown on the screen
  • Less crowding outside
By Qyvea LimitedPublished 2026-10-19Updated 2026-10-192 min read
On this page01. The picture02. Step by step03. Where it goes04. In stock now05. Get a free survey06. FAQ
Queue Management System for Passport and Immigration Offices: illustration
Quick answer

Applicants carry papers and stress. A queue system gives every customer a number and calls them in order. For passport and immigration offices, that means a number for each applicant, and stages shown on the screen.

Real products, live prices, in stock now
See the actual productsLive prices from the Qyvea store
Shop all queue system equipment →

Key takeaways

  • A number for each applicant
  • Stages shown on the screen
  • Less crowding outside
  • Qyvea supplies, installs and trains your team.

01The picture

Passport and Immigration Offices: how it works, step by step
A number for each applicantInstead of: applicants queue outside from early morning
Stages shown on the screenInstead of: different stages: documents, biometrics, collection
Less crowding outsideInstead of: anxious waiting

02Step by step

Customer arrives~at the doorTakes a number~one tapSits and waits~screen shows the orderCalled~voice and screen

03Where it goes

TipBest spot: at the entrance, with a screen in each stage area.
A quiet waiting room

04In stock now

Queue system equipment in stock nowLive prices from the Qyvea store
Shop all queue system equipment →

05Get a free survey

When to call a professionalWe survey your site for free, quote in writing, then supply, install, configure and train your team. See the price guide. Call 0113 301 244 or WhatsApp us.

06Frequently asked questions

Can it handle several stages?

Yes. Each stage is a counter with its own call button.

Can it show reports?

Yes. Reports show waiting time by hour, day and counter, so you can plan staff.

Will customers use it?

Yes. Put the kiosk where people see it and keep a greeter there for the first week.

Why customers choose Qyvea

Genuine brandsManufacturer warranty on what we sell, so you are not gambling on the box.
One team, start to finishThe people who advise you also install and support it.
Fast answersWhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi.
Easy to buyPay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000.
Risk taken off you7-day returns and exchanges on products, and a workmanship warranty on installations.
Customers say soRated 4.6/5 from 57 Google reviews.

Your next step takes one minute: send us a photo of the place on WhatsApp and we will tell you what it needs.

Related articles

Shopping Guides · Guide
What Your Counter Staff See
One button: call next. It really is that simple.
2 min readREAD FULL ARTICLE →
Shopping Guides · Guide
Calmer Counters: What Changes for Your Staff
Fewer arguments, more finished tasks.
2 min readREAD FULL ARTICLE →
Access Control · Technology Explained
What Is a Queue Management System?
A ticket, calling and display system that turns a crowded counter into an orderly, measurable queue.
2 min readREAD FULL ARTICLE →
← PreviousQueue Management System for Optical ShopsNext →Queue Management System for Photo Studios and ID Photo Shops

Want help choosing?

Send us your budget on WhatsApp and we'll suggest what's in stock, with delivery across Kenya.

Chat with us — 30 min response