Shopping Guides · Guide

Queue Management System for Optical Shops

Eye tests and frames: keep the order.

People forgive a wait they can see the order of.

Read on: it takes a few minutes and could save you a lot more than that.

In this guide you will see:
  • Separate lines for tests, frames and collection
  • Customers browse freely until called
  • Staff focus on one customer at a time
By Qyvea LimitedPublished 2026-10-19Updated 2026-10-192 min read
On this page01. See how it works02. Before and after03. Where it goes04. In stock now05. Get a free survey06. FAQ
Queue Management System for Optical Shops: illustration
Quick answer

Eye tests and frames: keep the order. A queue system gives every customer a number and calls them in order. For optical shops, that means separate lines for tests, frames and collection, and customers browse freely until called.

Real products, live prices, in stock now
See the actual productsLive prices from the Qyvea store
Shop all queue system equipment →

Key takeaways

  • Separate lines for tests, frames and collection
  • Customers browse freely until called
  • Staff focus on one customer at a time
  • Qyvea supplies, installs and trains your team.

01See how it works

Customer arrives~at the doorTakes a number~one tapSits and waits~screen shows the orderCalled~voice and screen
Optical Shops: how it works, step by step

02Before and after

Without a queue system

Test, frames and collection all queue together
Customers browse while waiting
Staff juggle tasks

With a queue system

Separate lines for tests, frames and collection
Customers browse freely until called
Staff focus on one customer at a time

03Where it goes

TipBest spot: at the entrance, with a screen visible from the frame display.
A pay counter

04In stock now

Queue system equipment in stock nowLive prices from the Qyvea store
Shop all queue system equipment →

05Get a free survey

When to call a professionalWe survey your site for free, quote in writing, then supply, install, configure and train your team. See the price guide. Call 0113 301 244 or WhatsApp us.

06Frequently asked questions

Can customers browse while waiting?

Yes. A pager or a screen lets them browse until called.

How much does a queue system cost?

It depends on counters, screens and extras such as pagers. See our price guide; we quote after a free survey.

What happens in a power cut?

A small UPS keeps the kiosk and screen running. We plan backup on the survey.

Why customers choose Qyvea

Genuine brandsManufacturer warranty on what we sell, so you are not gambling on the box.
One team, start to finishThe people who advise you also install and support it.
Fast answersWhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi.
Easy to buyPay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000.
Risk taken off you7-day returns and exchanges on products, and a workmanship warranty on installations.
Customers say soRated 4.6/5 from 57 Google reviews.

Your next step takes one minute: send us a photo of the place on WhatsApp and we will tell you what it needs.

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