On this page
01. What owners tell you02. The words that sell03. Say it like this04. Your 30-second pitch05. What the queue system gives them06. Answers to the usual objections07. Available now at Qyvea08. The follow-up message to send09. Get a quote for your client10. FAQ
Forex and transfer customers carry cash and want privacy. A numbered line and discreet calling protect both.
Key takeaways
- Privacy at the window
- Large and small apart
- Calm and secure
- Peak data
01What owners tell you
Customers exchanging or sending money do not want to be watched. Order and privacy build the trust the business runs on.
- Customers crowd the window and see each other's cash.
- Large and small transactions share a line.
- Staff cannot keep order.
- Customers worry about security.
- No data on peaks.
02The words that sell
Owners do not buy equipment. They buy the day they want to have. These are the outcomes to talk about when you pitch a queue system to forex bureau.
03Say it like this
Short, plain lines work best. Use them as they are or put them in your own words.
- “Your customers take a number and wait away from the window.”
- “Your large transactions will have a private desk.”
- “Your office will feel secure and orderly.”
- “You will see when rates and rushes coincide.”
04Your 30-second pitch
Say this when you have the owner's attention at the counter. Stop after the question and let them answer.
05What the queue system gives them
| Part | What the owner gets |
|---|---|
| Ticket dispenser | Exchange, transfer, enquiries |
| Window keypads | Clerks call |
| Display | Numbers |
| Pagers | Privacy |
| Feedback | Rating |
| Reports | Peaks |
06Answers to the usual objections
| The owner says | You answer |
|---|---|
| We have a tiny office. | Pagers need no wall space. |
| Customers want speed. | Order is speed. |
| Security matters. | Order is security. |
| Cost. | Start with the smallest bundle that fixes your busiest hour. Every part is modular, so you add screens, counters or extras as the business grows. |
07Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
08The follow-up message to send
Send this on WhatsApp the same day, while the visit is fresh. Change the details to match what you saw.
09Get a quote for your client
10Frequently asked questions
Can we protect privacy?
Yes, with numbers and pagers.
Can we separate large amounts?
Yes. It is part of a standard setup, and we show your team how to use it before we leave.
Can we show rates on screen?
Yes. Tell us how you want it and we configure it on site.
Does it suit a small office?
Yes. Tell us how you want it and we configure it on site.
