On this page
01. What owners tell you02. The words that sell03. Say it like this04. Your 30-second pitch05. What the queue system gives them06. Answers to the usual objections07. Available now at Qyvea08. The follow-up message to send09. Get a quote for your client10. FAQ
Permit and levy offices serve people with forms and receipts. A queue system keeps applicants in order and counters busy.
Key takeaways
- Forms and payments in separate lines
- Order you can see
- Counters used well
- Workload data
01What owners tell you
Revenue offices see traders, transporters and residents. A visible order reduces disputes and brings in payments faster.
- Applicants crowd around the counters.
- Forms and payments are mixed up in one line.
- People complain others skipped the queue.
- Counters sit idle while others are crowded.
- No data on workload.
02The words that sell
Owners do not buy equipment. They buy the day they want to have. These are the outcomes to talk about when you pitch a queue system to revenue office.
03Say it like this
Short, plain lines work best. Use them as they are or put them in your own words.
- “Your applicants take a number and wait to be called.”
- “Your counters will share the load.”
- “You will see how many forms and payments you handle per day.”
- “Your office will look organised on day one.”
04Your 30-second pitch
Say this when you have the owner's attention at the counter. Stop after the question and let them answer.
05What the queue system gives them
| Part | What the owner gets |
|---|---|
| Ticket dispenser | Lines for forms, payments and enquiries |
| Counter keypads | Call and transfer |
| Display screens | Show numbers |
| Voice announcement | Reaches the whole hall |
| Feedback buttons | Rating at the exit |
| Reports | Workload |
06Answers to the usual objections
| The owner says | You answer |
|---|---|
| We have a queue marshal. | The system works with the marshal. |
| Our hall is small. | Equipment is chosen to fit the space you have. Wall screens and compact counter units need very little room. |
| Funding. | Phase it, starting with tickets and one screen. |
| Staff resist change. | They prefer a fair order to arguments. |
07Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
08The follow-up message to send
Send this on WhatsApp the same day, while the visit is fresh. Change the details to match what you saw.
09Get a quote for your client
10Frequently asked questions
Can we separate forms and payments?
Yes. We set this up with you during installation, and your staff can change it later.
Can it run offline?
Local systems keep working without internet, so a network problem does not stop service. Confirm the model before you buy.
Can we get reports?
Yes. It is part of a standard setup, and we show your team how to use it before we leave.
Can we add counters?
Yes. We set this up with you during installation, and your staff can change it later.
