Quick answer
A queue management installation starts with a site survey and layout plan, then cabling and mounting, installation of the kiosk, counter units and screens, software configuration for your services and priorities, testing under load, staff training and handover. Planning the flow before you install avoids rework.
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- Survey and layout come first.
- Cabling and mounting are the longest parts.
- Software is configured to your services and priorities.
- Test with real staff at real counters.
- Training and a support contact finish the job.
01Step by step
- 01SurveyWalk the site, count counters and services, check power and network.
- 02Plan the flowWhere the kiosk, seating and screens go.
- 03Cabling and mountingNetwork, power and fixings.
- 04Install hardwareKiosk, counter units, screens and speakers.
- 05Configure softwareServices, priorities, languages and reports.
- 06Test and trainRun real queues, train staff, hand over.
02How long it takes
A small single-site setup can be done in a day or two once equipment is ready. Larger sites take longer and are scheduled with you to avoid disrupting service.
03Before we arrive
- Share floor plans if you have them.
- Name a contact for access and approvals.
- Decide the services and priorities.
- Plan power points near the kiosk and screens.
- Tell us your quietest time to work.
04Book a survey
When to call a professionalWe survey Nairobi and nearby counties for free and install nationwide. Call 0113 301 244 or WhatsApp us.
05Frequently asked questions
Will installation disrupt service?
We plan work around your hours to keep disruption small.
Do you provide training?
Yes; staff and managers are trained at handover.
What about maintenance?
We can agree a support plan; ask for it in the quote.
