On this page
01. What owners tell you02. The words that sell03. Say it like this04. Your 30-second pitch05. What the POS gives them06. Answers to the usual objections07. Available now at Qyvea08. The follow-up message to send09. Get a quote for your client10. FAQ
Gyms and spas sell memberships, sessions and products. A POS with member accounts and check-in keeps renewals and income in view.
Key takeaways
- Renewals do not slip
- Packages tracked
- Retail and fees together
- A faster desk
01What owners tell you
Members come and go, renewals lapse and sessions are booked and forgotten. Owners need to see who is active and who is about to lapse.
- Memberships expire and nobody notices.
- Session packages are tracked on cards.
- Retail sales are separate from fees.
- Receptionists are busy at peak hours.
- Income by service is unclear.
02The words that sell
Owners do not buy equipment. They buy the day they want to have. These are the outcomes to talk about when you pitch a POS to gym.
03Say it like this
Short, plain lines work best. Use them as they are or put them in your own words.
- “You will see which members are about to lapse and call them first.”
- “Your session packages will count down by themselves.”
- “Your front desk will check people in and take payment in seconds.”
- “You will see income by service, not as one lump.”
04Your 30-second pitch
Say this when you have the owner's attention at the counter. Stop after the question and let them answer.
05What the POS gives them
| Part | What the owner gets |
|---|---|
| POS terminal | Memberships, sessions and retail |
| Barcode or card reader | Quick member check-in |
| Receipt printer | Receipts and invoices |
| Cash drawer | Cash handling |
| Customer display | Shows what the member pays |
| UPS | Keeps the desk running |
06Answers to the usual objections
| The owner says | You answer |
|---|---|
| We do it in a book. | A book does not warn you about lapses. |
| Members hate queues. | That is why check-in is quick. |
| We are small. | Small gyms feel each lapse most. |
| We use WhatsApp. | The POS records; you can still message. |
07Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
08The follow-up message to send
Send this on WhatsApp the same day, while the visit is fresh. Change the details to match what you saw.
09Get a quote for your client
10Frequently asked questions
Can members check in with a card?
Yes, with a reader.
Can it track packages?
Yes. Tell us how you want it and we configure it on site.
Can I sell products?
Yes. It is part of a standard setup, and we show your team how to use it before we leave.
Can I link access control?
Yes, on many models. Tell us the model you want and we confirm it before you order, so there are no surprises.
