On this page
01. The problem02. How a call travels03. What to check before you buy04. How we set it up05. What we supply06. How to put it to the hospital07. Get a free survey and quote08. FAQ
What the technical team needs to know: network, power, cabling, maintenance and integration.
Key takeaways
- Network details
- Power
- As-built drawings
- A maintenance handover
01The problem
ICT and biomedical teams inherit the system after installation. They need to know the network it uses, the power it needs, where the cables run, how to test it and who to call. This guide lists what to ask the installer to hand over so the system can be maintained.
02How a call travels
03What to check before you buy
| Check | Why it matters |
|---|---|
| As-built drawings | Required at handover |
| Network documentation | Addresses and settings |
| Spare parts | A list and a stock |
| Escalation | A phone number that answers |
| Backup power | Controller, switches and station keep working when the mains fails |
| Weekly test | Press every point and keep a log |
04How we set it up
- 01Walk an ICT and biomedical teamWe note every bed, room, bathroom, door and the station.
- 02Match the partsButtons, call points, lamps, station and display to the plan.
- 03Cable and powerNetwork cable and backup power to every position.
- 04Fit and pairEvery button paired to the right room.
- 05Test and trainWe press every point and train each shift.
05What we supply
We design, supply and install nurse call systems for wards, clinics and care homes, on IP and SIP networks. Fanvil's IP nurse call range is one option we quote, alongside others, and we recommend whichever fits your ward. Send us the room count and we reply with a written quote.
06How to put it to the hospital
Start with the problem in an ICT and biomedical team that the people you are speaking to already know, then show the lamp over the door and the message at the station. Quote the buttons, call points, lamps and station for an ICT and biomedical team, and say clearly that the system supports staff and does not replace rounds.
07Get a free survey and quote
08Frequently asked questions
What should the installer hand over?
Drawings, settings, spares list and a test log.
Who monitors it?
Agree it.
Can ICT manage it?
With documentation and training, yes.
