On this page
01. The problem on the ward02. How a call travels through the ward03. What to check before you buy04. How we set it up05. What we supply06. How to put it to the hospital or care home07. Get a free survey and quote08. FAQ
A nursing home needs the same promise as a hospital ward: a resident can call and someone answers. Buttons at the bed, pull cords in the bathroom and a lit door make that promise visible.
Key takeaways
- Easy to find, easy to press
- Cords in bathrooms
- Lamp over the door
- Answer by voice
01The problem on the ward
Families choose a nursing home on one question: if my mother needs help in the night, will someone come? A resident who is frail, unsteady or confused may not find a button, or may not know which one to press. The home's answer has to be simple: a button at the bed, a cord in the bathroom, large keys for those who need them and a lamp over the door so carers know where to go. Some IP systems, including Fanvil's, add a big-button phone with a help key and Braille keys for residents who need them.
02How a call travels through the ward
03What to check before you buy
| Check | Why it matters |
|---|---|
| Who the resident is | Mobility, eyesight and hearing decide the button |
| Large or big-button devices | For residents who struggle with small buttons |
| Bathrooms | Pull cord at the toilet and shower, wet-area rated |
| Carers' stations | Where carers sit, including the night desk |
| Family contacts | Some devices can store the numbers residents call most |
| Weekly test | Press every button and log it |
04How we set it up
- 01Meet the managerHow many residents, rooms and carers per shift.
- 02Choose the devicesButton, phone and cord for each room.
- 03Cable and powerTo every position.
- 04Fit and testEvery button, every lamp.
- 05Train the carersAnswering and testing.
- 06Review after a monthAdjust with the manager.
05What we supply
We design, supply and install nurse call systems for wards, clinics and care homes, on IP and SIP networks. Fanvil's IP nurse call range is one option we quote, alongside others, and we recommend whichever fits your ward. Send us the room count and we reply with a written quote.
06How to put it to the hospital or care home
Pitch to the home's owner or manager: families want to know a resident can call and be answered. Show the lamp over the door and the cord in the bathroom, and quote a call point for every bed and every bathroom. State clearly that the system supports carers and does not replace care rounds.
07Get a free survey and quote
08Frequently asked questions
Is it only for large homes?
No. The same parts work in a small home; we quote to your room count.
Can residents with poor eyesight use it?
Choose large or big-button devices. We help you pick.
Do we need a station?
Yes. Calls need somewhere to land, such as one desk where carers sit.
Can residents call from the bathroom?
Yes, with a wet-area rated pull cord or button.

