On this page
01. The moment that matters02. What waiting really takes03. Picture the day after04. How a call travels05. What to check before you buy06. How we set it up07. What we supply08. Your first small step09. FAQ
A video door station lets staff see and speak to a visitor, then release the door only for people they choose, from a desk, a phone or the security office.
Key takeaways
- Doors opened blind
- Staff leaving their post
- No record
- The one time it matters
01The moment that matters
A pharmacy store door. A staff entrance round the back. The maternity ward doors after visiting hours. At each of them, someone knocks, and someone inside opens it without knowing who is there, because the alternative is to leave their post, walk to the door and look. Most of the time that is fine. The time it is not fine is the time you remember. Control at the door is not about distrust. It is about knowing before you open.
02What waiting really takes
03Picture the day after
With a video door station the person inside sees the visitor on a screen, speaks to them and decides. The maternity ward releases the door for visitors during the visiting window and for staff at any hour. The pharmacy store opens only for the person who should be there. Security can answer any door from the control room. You gain control without adding a guard.
04How a call travels
05What to check before you buy
| Check | Why it matters |
|---|---|
| Camera and lighting | Clear pictures by day and night |
| Weather and vandal resistance | For outdoor and public doors |
| Door release | Safe, and fail-safe for exits; agreed with your fire adviser |
| Who answers | Which desks and phones ring |
| Backup power | The core stays up in a power cut |
| Support | Who repairs it, and how fast |
06How we set it up
- 01Walk the hospitalWe note every ward, desk, door and the routes staff walk to talk to each other.
- 02Draw the call planWho rings whom, which desks share a number and where calls go if unanswered.
- 03Cable and powerNetwork cable to every device, with power over the cable where the model supports it, and backup power for the core.
- 04Fit and configureIntercoms, phones and handsets installed, named and set up.
- 05Test every pointA call from every device to every group, including after-hours routing.
- 06Train each shiftA short session at shift change, then a check after two weeks.
07What we supply
We design, supply and install IP intercoms, SIP desk phones, wireless handsets, ceiling speakers and the network behind them for hospitals, clinics and care homes. We stock Fanvil IP phones and intercoms and can quote other brands where they fit your site better. Send us a plan or a photo of your nurses' station and we reply with a written quote.
08Your first small step
List the doors where someone opens without knowing who is outside. Send us the list. We will mark which ones deserve a video door station first.
09Frequently asked questions
Can several desks answer one door?
Yes. You set the order and the timing.
Does it work at night?
With a camera that sees in low light and a lit entrance.
What about fire exits?
Locks must release safely. We design this with your fire adviser.
Can it call a phone?
Yes, with SIP, to a phone or a handset.
