On this page
01. What to look for before you buy02. What a Qyvea queue quote includes03. Where these figures come from04. Best prices in stock today05. Buying for a business? We supply in bulk06. Why buy from Qyvea07. FAQ
Every queue system follows the same flow: the customer chooses a service and gets a numbered ticket; the system places the ticket in that service queue by priority; a staff member presses call and the next number appears on the display and is announced; the customer is served; and the ticket closes. Each step is timed, so managers see how long people wait and how long each service takes.
Key takeaways
- One ticket per customer, routed to the right service.
- The next number is shown and announced.
- Staff can recall, transfer or end a ticket.
- Every step is timed for reports.
01What to look for before you buy
- 01Take a ticketCustomer chooses the service on the kiosk, by SMS or by booking.
- 02WaitA seat, a screen and an estimated wait time.
- 03CalledCounter keypad calls the next number; display and voice announce it.
- 04ServedStaff handle the transaction; they can transfer to another service.
- 05ReportWaiting and service times are stored for managers.
02What a Qyvea queue quote includes
Contact us with the number of counters and services. We prepare a written quote per site and can start small and add branches, screens or reports later. See also the complete queue management guide.
03Where these figures come from
Figures are indicative and change often; confirm with a written quote. Sources checked October 2026: Wavetec: queue management deployments in Kenya (KCB branches, JKIA, Huduma centres).
04Best prices in stock today
Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
05Buying for a business? We supply in bulk
One supplier for your whole business
- Bulk and repeat orders: send your list on WhatsApp and get a written quotation, usually within 2 hours
- Printable quotations straight from the online store for your approval process
- Thousands of products: IT, phones, appliances, security, solar and networking from one supplier
- Delivery across Kenya, plus installation and setup by Qyvea technicians where needed
- After-sales support: warranty claims handled with you, and maintenance for installed systems
06Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
07Frequently asked questions
What if a customer misses the call?
Staff recall the number or mark it as no-show; you set the rules.
Can staff transfer a customer?
Yes, between services or counters.
Does it need the internet?
The core system works on your local network; internet is needed for SMS, remote reports and cloud features.
