On this page
01. Why it matters02. What to check before you buy03. Available now at Qyvea04. How to put it to a client05. Get a quote06. FAQ
A feedback terminal asks one question with smiley buttons. The results show how service feels by counter and hour.
Key takeaways
- One-press feedback.
- Results by counter and hour.
- Staff see their scores.
- Managers act on trends.
01Why it matters
You cannot fix what you do not measure. A smiley button measures service in seconds.
- One-press feedback.
- Results by counter and hour.
- Staff see their scores.
- Managers act on trends.
02What to check before you buy
| Check | Why it matters |
|---|---|
| Buttons | Three to five levels |
| Reports | By counter and time |
| Connection | Wired or wireless |
| Placement | Near the exit |
03Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
04How to put it to a client
Pitch to banks, clinics and malls that want measurable service.
05Get a quote
06Frequently asked questions
Do customers use them?
If placed at the exit, yes.
Can reports go by email?
Some systems can.
Is it anonymous?
Usually yes.
