On this page
01. What is in the bundle02. Sizes to quote03. How we install it04. Day-one checklist05. Extras worth offering06. Available now at Qyvea07. Get a quote08. FAQ
A bank branch queue system bundle is a short list of parts that work together. Quote it by size, install it in a day and train the owner before you leave.
Key takeaways
- Ticket kiosk
- Counter calling keypad
- Display screens
- Voice announcement
01What is in the bundle
A good bundle means the owner buys one thing, not twelve. This is the list we use for banks.
| Item | Why a bank branch needs it |
|---|---|
| Ticket kiosk | Customers choose a service and take a number |
| Counter calling keypad | Teller calls, recalls or transfers the next customer |
| Display screens | Show the number and counter in each waiting area |
| Voice announcement | Calls the number aloud for those who miss the screen |
| Feedback terminal | Customers rate service at the exit |
| Software and reports | Waiting time by service, counter and hour |
02Sizes to quote
| Size | What to put in the quote |
|---|---|
| Small branch | One kiosk, keypads per counter, one screen |
| Medium branch | Kiosk with several services, voice calling, two screens |
| Large branch | Multiple kiosks, per-area screens, reports and feedback terminals |
03How we install it
- 01Visit and measureWe walk the banking hall, mark the entrance, the counters and the seating, and place the kiosk where customers see it without blocking the door.
- 02Choose the sizePick the small, medium or large bundle that matches the site, and add extras only where they earn their place.
- 03Cable, power and fitEquipment placed, cable run, UPS fitted so the queue system survives a power cut.
- 04Set up and testProducts, prices or ticket lines entered, then a full test with a real customer and a real receipt or ticket.
- 05Train and hand overThe owner and staff run it themselves before we leave, and keep a one-page cheat sheet.
04Day-one checklist
- Services and ticket lines named
- Each counter linked to its keypad
- Priority rules tested
- Screens show the right counters
- Manager sees the first report
05Extras worth offering
Offer these after the main bundle is agreed. Each one solves a problem the owner already has.
- Feedback terminals at the exit
- Digital signage between calls
- Pagers for private banking
- Second kiosk for peak hours
06Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
07Get a quote
08Frequently asked questions
Can customers book a time?
Some systems offer it; ask the vendor.
Can tickets be priority?
Yes. We set this up with you during installation, and your staff can change it later.
Can it handle several branches?
Yes, with central reports.
Is voice calling clear?
Yes, with speakers placed well.

