Automatic Gate Not Opening? We'll Find the Cause

Gate stuck, silent, or only partially moving? We work through the motor, control board, remote and safety sensors to find exactly what's stopping it.

Call +254 113 301 244
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A Stuck Gate Usually Has One Specific Cause

Gates rarely fail everywhere at once — usually it's the motor, a tripped safety sensor, a dead remote battery, a blown fuse, or a mechanical obstruction. We isolate which one it is before quoting a fix.

Diagnostic Checklist

What We Check First

The order we typically check when a gate stops responding.

Power to the Motor

Confirming the motor unit is receiving power at all.

Safety Sensor Status

A tripped or faulty photo-eye sensor can block all movement.

Remote & Receiver

Remote battery, pairing, or receiver faults.

Backup Battery

Checking backup battery condition if mains power is out.

Mechanical Obstruction

Debris, alignment issues, or worn tracks/hinges.

Control Board Fault

Internal board faults preventing the motor from receiving commands.

How It Works

Diagnose First, Then Fix

1

Tell Us What's Wrong

Describe the issue — photos or video help.

2

Diagnose

Remote diagnosis where possible, a site visit where it isn't.

3

Recommend

Repair, reconfigure, upgrade or replace — based on findings.

4

Repair & Test

Approved work carried out, then tested.

See our full maintenance & repair process →

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Electric Fence Not Working

Perimeter fence faults alongside your gate.
FAQ

Common Questions

Can you fix a gate installed by another company?

In most cases yes — we assess the motor and control board before confirming what can be done.

Is it always the motor when the gate won't move?

No — safety sensors, remotes and control boards fail just as often. We check each rather than assuming.

What if my gate only opens partially?

That points to a specific limit-switch, alignment, or sensor issue rather than total motor failure — we'll isolate it.

Can I still open the gate manually while waiting for repair?

Most motorized gates have a manual release — we can advise on this by phone if it's urgent.

Still Need This Sorted?

Send us the details and we'll diagnose it properly -- remotely where we can, with a site visit where we can't.

Call +254 113 301 244
Chat with us — 30 min response