On this page
01. The moment that matters02. What waiting really takes03. Picture the day after04. How a call travels05. What to check before you buy06. How we set it up07. What we supply08. Your first small step09. FAQ
Wireless SIP handsets give each nurse or doctor an extension they carry on rounds, so calls find the person instead of the desk.
Key takeaways
- Staff sought by shouting
- Calls waiting at a desk
- Personal phones on duty
- Slow answers
01The moment that matters
Doctors are paged, then phoned, then sent a runner. Nurses are fetched from a bedside to answer a desk phone. Both are ways of looking for a person who is, by definition, somewhere else in the building doing their job. A hospital's staff are mobile. A phone fixed to a desk assumes they are not.
02What waiting really takes
03Picture the day after
Give each member of staff a wireless handset with their own extension. A call to the ward rings the nurse on duty wherever she is. A doctor is reached on the stairs. The handset is part of the hospital phone system, so calls forward, escalate and are covered when someone is off. Staff gain freedom of movement without losing contact. The desk becomes one place among many where a call can be answered.
04How a call travels
05What to check before you buy
| Check | Why it matters |
|---|---|
| DECT or Wi-Fi | DECT needs base stations; Wi-Fi handsets need good Wi-Fi coverage |
| Coverage survey | Walk every ward, stair and lift area |
| Battery and charging | A routine and spare handsets |
| Handset durability | Cleanable and robust for hospital use |
| Backup power | The core stays up in a power cut |
| Support | Who repairs it, and how fast |
06How we set it up
- 01Walk the hospitalWe note every ward, desk, door and the routes staff walk to talk to each other.
- 02Draw the call planWho rings whom, which desks share a number and where calls go if unanswered.
- 03Cable and powerNetwork cable to every device, with power over the cable where the model supports it, and backup power for the core.
- 04Fit and configureIntercoms, phones and handsets installed, named and set up.
- 05Test every pointA call from every device to every group, including after-hours routing.
- 06Train each shiftA short session at shift change, then a check after two weeks.
07What we supply
We design, supply and install IP intercoms, SIP desk phones, wireless handsets, ceiling speakers and the network behind them for hospitals, clinics and care homes. We stock Fanvil IP phones and intercoms and can quote other brands where they fit your site better. Send us a plan or a photo of your nurses' station and we reply with a written quote.
08Your first small step
Pick one ward and count how many times in a shift a nurse is fetched to a phone. Send us the number. A pilot of a few handsets on that ward is the smallest, safest way to see the difference.
09Frequently asked questions
DECT or Wi-Fi?
We survey the site and recommend one. Both are used in hospitals.
What about dead spots?
We survey coverage and add base stations where needed.
Can handsets be cleaned?
Choose models that suit your cleaning routine; we advise.
Do handsets get lost?
A charging routine and spares reduce it.
