On this page
01. The problem most suppliers have02. What Qyvea does differently03. What it costs you04. How to start05. Who Qyvea is06. Questions to ask before you join any platform07. A realistic first month08. Who should not join09. A typical scenario10. Common mistakes11. Quick checklist12. Frequently asked questions
Qyvea Limited serves businesses, estates and institutions across Kenya. When a customer orders something you stock, you get an alert, send your best price, deliver to the Qyvea hub and get paid to M-Pesa or bank. Joining is free and new accounts are approved instantly.
Key takeaways
- Joining is free and new vendor accounts are approved instantly.
- You deal with Qyvea only, never with the end customer.
- You choose how you are paid: M-Pesa phone, Till, Paybill or bank.
- Reliable vendors earn Silver and Gold status.
01The problem most suppliers have
A shop on Luthuli Avenue, Kirinyaga Road or River Road depends on walk-ins. When foot traffic drops, or a competitor two doors down drops the price, you wait. Meanwhile, businesses, estates and schools all over Kenya are looking for exactly what you stock but never walk into your shop.
02What Qyvea does differently
Qyvea is a company in Westlands, Nairobi that supplies and installs security, power and IT equipment, and runs an online store. Customers order from Qyvea. When they order a product you list, Qyvea alerts you, you send your best price, and you supply it. Qyvea handles the customer, the delivery to them and the payment. See the full picture on Sell on Qyvea.
03What it costs you
Creating a vendor account is free. There is an optional paid promotion called sponsorship, funded from a wallet you top up yourself. You are never forced to use it. Read the Vendor Terms for returns and fees before you list.
04How to start
- Open the create a free vendor account page.
- Sign up with Google or email and add your business details.
- Choose how you want to be paid.
- List the products you stock. See the step-by-step guide.
05Who Qyvea is
Qyvea Limited is a Nairobi company with an address in Westlands. It supplies and installs CCTV, access control, queue management and other security, power and IT systems for businesses, estates and institutions, and it also runs an online store. Because Qyvea installs systems itself, it keeps needing the same kinds of equipment you already stock: cameras, recorders, switches, cables, power units and readers.
That is the reason the vendor programme exists. A company that installs and sells equipment every week needs dependable suppliers behind it, and it prefers to work with several rather than depend on one.
06Questions to ask before you join any platform
- Does it cost anything to join, and what exactly will I be charged for?
- Who deals with the customer, and who is responsible when something goes wrong?
- When and how am I paid, and what is deducted?
- What happens to goods that come back?
- Are the rules written down where I can read them?
Qyvea answers these in public. Joining is free, Qyvea handles the customer, payment follows receipt and checking of goods, returns rules are in the Vendor Terms, and the steps are on the Sell on Qyvea page. Read them first, then decide.
07A realistic first month
Expect a slow start and plan for it. In week one you create the account, list your best products and fix anything that is declined in review. In weeks two to four alerts begin to match your listings. Some you will win and some you will lose. The suppliers who do well treat the first month as practice: they answer every alert, keep notes on prices and results, and fix weaknesses in photos, specs and stock accuracy.
Nobody can promise you a number of orders, and you should be wary of anyone who does. What you can control is how ready you are when a request arrives.
08Who should not join
Supplying is not for everyone. If you cannot hold real stock, cannot reach the Qyvea hub, or cannot respond to messages during the day, you will struggle. If you rely on selling counterfeit or unlabelled goods, the review and prohibited-goods rules will stop you. If you want to own every customer relationship yourself, a marketplace shop of your own is a better fit. Being honest about this saves you time and protects your record.
09A typical scenario
A Nairobi dealer who sells networking gear from a small shop gets two walk-ins a day. After listing the same switches and routers with Qyvea, an order alert reaches the dealer's phone while the shop is closed, and a bid can be sent the same evening.
Illustrative example based on common cases, not a named vendor.
10Common mistakes
- Waiting to be contacted instead of listing products and watching for alerts.
- Listing only one or two products, which limits the alerts you can receive.
- Skipping the Vendor Terms and being surprised by the returns rules.
11Quick checklist
- Create your vendor account.
- Add your payment method.
- List your five best-moving products.
- Switch on alerts on your phone.
- Read the Vendor Terms once.
12Frequently asked questions
Do I need a shop to supply Qyvea?
No. You need stock you can deliver to the Qyvea hub, and a way to be paid. Many suppliers work from a store, a warehouse or even a stockroom.
Is there a joining fee?
No. Creating a vendor account is free.
How long does approval take?
New vendor accounts are approved instantly and you receive a welcome email. Each new product you submit is reviewed by Qyvea before it goes live.
Who is the customer?
Businesses, estates and institutions across Kenya, plus shoppers on the Qyvea store. Their details stay private from you.
This guide describes how supplying through Qyvea works at the time of writing. The Vendor Terms and the Sell on Qyvea page are the final word on fees, returns and payment. Examples marked illustrative are not real vendors or earnings.
