On this page
01. Why it matters02. What to check before you buy03. Available now at Qyvea04. How to put it to a client05. Get a quote06. FAQ
A queue system makes service fair, shows managers where to add staff and gives customers a calm branch. Pitch it on service and control.
Key takeaways
- Customers feel served in order.
- Priority customers are handled properly.
- Managers see waiting times.
- Staff are not interrupted.
01Why it matters
Branches are judged by how customers feel in the first minutes. A queue system sets the tone.
- Customers feel served in order.
- Priority customers are handled properly.
- Managers see waiting times.
- Staff are not interrupted.
02What to check before you buy
| Check | Why it matters |
|---|---|
| Tickets by service | Deposits, loans, enquiries |
| Priority lanes | Elderly and VIP |
| Reports | Waiting and service times |
| Voice calling | Clear and quiet |
03Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
04How to put it to a client
Open with the cost of a long queue: customers who leave and staff who are blamed. Offer a pilot branch first.
05Get a quote
06Frequently asked questions
How long to install a branch?
A day or two after the survey.
Can it work across branches?
Yes with central reporting.
Do we need SMS tickets?
Optional.
