On this page
01. What to look for before you buy02. Where these figures come from03. Best prices in stock today04. Why buy from Qyvea05. FAQ
Make sure the TV is on the right HDMI input, reseat both ends of the cable, power-cycle the source (decoder, console or PC), then try a different HDMI cable and port. Test the source on another TV if you can to find out whether the TV or the device is at fault.
Key takeaways
- Select the correct input.
- Reseat the cable.
- Power-cycle the source.
- Try a different cable and port.
01What to look for before you buy
- 01Check the inputHDMI 1, 2, 3: pick the one in use.
- 02Reseat the cableBoth ends.
- 03Restart the sourceUnplug decoder or console for 30 seconds.
- 04Try another cable or portCables fail.
- 05Test elsewhereAnother TV or another source.
02Where these figures come from
Figures are indicative and change often; confirm with a written quote. Sources checked October 2026: Sony: no TV picture.
03Best prices in stock today
Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
04Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
05Frequently asked questions
Why does the signal drop at times?
A worn cable or loose port, or an overheating device.
Do I need a special cable for 4K?
Use a certified high-speed cable for 4K.

