On this page
01. What to look for before you buy02. Where these figures come from03. Best prices in stock today04. Buying for a business? We supply in bulk05. Why buy from Qyvea06. FAQ
Shoplifting reports in Kenya describe distraction by groups, concealment in bags and clothing, tag removal and swapping, and staff or supplier collusion. Spotting it is mostly about staff presence and layout: greet everyone, keep sightlines open, hold high-value items behind the counter and review camera footage when a loss shows up. Handle suspects through a written procedure and the police, never by force.
Key takeaways
- Greeting every customer is the cheapest deterrent.
- Keep sightlines open and high-value items close to the till.
- Train staff on the common tricks.
- Use cameras to review, not to accuse.
01What to look for before you buy
- 01Greet and engageStaff presence discourages opportunists.
- 02Open the sightlinesLower shelves near the door; mirrors for blind corners.
- 03Move high-value stockBehind the counter, locked or tagged.
- 04Watch groupsOne distracts, another takes; keep a second staff member near.
- 05Check returns and receiptsRefund fraud and collusion are common in shops.
- 06Use footage and a procedureReview the footage, then act through management and the police.
02Where these figures come from
Figures are indicative and change often; confirm with a written quote. Sources checked October 2026: Nation: shoplifters cost retailers Sh3bn annually; How We Made It In Africa: theft remains a challenge for East African retailers; The Standard: three women nabbed after shoplifting bid (Kitengela boutique); Citizen Digital: how vendors curb theft.
03Best prices in stock today
Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
04Buying for a business? We supply in bulk
One supplier for your whole business
- Bulk and repeat orders: send your list on WhatsApp and get a written quotation, usually within 2 hours
- Printable quotations straight from the online store for your approval process
- Thousands of products: IT, phones, appliances, security, solar and networking from one supplier
- Delivery across Kenya, plus installation and setup by Qyvea technicians where needed
- After-sales support: warranty claims handled with you, and maintenance for installed systems
05Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
06Frequently asked questions
Is shoplifting a big problem in Kenya?
Press reports describe significant losses for retailers; see the sources below for figures and context.
Can I search a customer's bag?
Do not search or detain customers yourself. Ask politely, call the manager and involve the police if needed; follow advice on what the law allows.
What are signs of staff theft?
Stock shrinkage with no matching sales, voids and refunds at the till and deliveries that do not match stock counts. Cameras at the till and stockroom help.
Do cameras really reduce theft?
Visible cameras deter many opportunists, and footage gives you evidence when something does happen. They work best alongside trained staff and a clear procedure.
