On this page
01. What to look for before you buy02. Where these figures come from03. Best prices in stock today04. Buying for a business? We supply in bulk05. Why buy from Qyvea06. FAQ
Staff theft usually shows up as stock that does not match sales, voids and refunds at the till, and deliveries that do not match the invoice. Retailers quoted in the Kenyan press say collusion between employees and outsiders does more damage than shoplifting. The fix is three things working together: cameras on the till, the stockroom and the back door; regular stock counts by someone other than the person who keeps the stock; and written rules for refunds, discounts and deliveries.
Key takeaways
- Cameras on the till, stockroom and back door.
- Count stock often, and not by the same person who stores it.
- Review voids, refunds and discounts every week.
- Write the rules down and tell staff you check.
01What to look for before you buy
- 01Camera the cashOverhead on the till so every sale and drawer opening is on video.
- 02Camera the stock doorStockroom and back door, where goods leave without a receipt.
- 03Count regularlyShort cycle counts on fast sellers; surprise counts are harder to beat.
- 04Check the till reportsLook for voids, refunds and discounts clustered on one person or shift.
- 05Control deliveriesTwo people check every delivery against the invoice before it is signed.
- 06Write the rulesRefund, discount and cash-handling rules in writing; tell staff the cameras and counts exist.
02Where these figures come from
Figures are indicative and change often; confirm with a written quote. Sources checked October 2026: Nation: shoplifters cost retailers Sh3bn annually; Nation: to eliminate inside jobs, set up a system for whistleblowing; How We Made It In Africa: theft remains a challenge for East African retailers; Bowmans: Kenya High Court and ODPC decisions on CCTV and privacy.
03Best prices in stock today
Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
04Buying for a business? We supply in bulk
One supplier for your whole business
- Bulk and repeat orders: send your list on WhatsApp and get a written quotation, usually within 2 hours
- Printable quotations straight from the online store for your approval process
- Thousands of products: IT, phones, appliances, security, solar and networking from one supplier
- Delivery across Kenya, plus installation and setup by Qyvea technicians where needed
- After-sales support: warranty claims handled with you, and maintenance for installed systems
05Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
06Frequently asked questions
How do I prove staff theft?
Footage and records together: video of the till or stock door, the till report, and the stock count that does not match. Keep copies and involve the police; do not accuse without evidence.
Is it legal to put cameras where staff work?
Yes for security, but footage of people is personal data under Kenya's data protection rules. Tell staff, post signs and limit who can view recordings. See the sources below.
What are the usual signs?
Stock shrinkage with no matching sales, many voids or refunds by one person, deliveries that do not match invoices, and staff who resist stock counts.
Should I use a hidden camera?
Visible cameras deter more theft. A discreet extra camera can be useful, but it still needs a sign and a clear legal basis.
