On this page
01. What is in the bundle02. Sizes to quote03. How we install it04. Day-one checklist05. Extras worth offering06. Available now at Qyvea07. Get a quote08. FAQ
A SACCO office queue system bundle is a short list of parts that work together. Quote it by size, install it in a day and train the owner before you leave.
Key takeaways
- Ticket dispenser
- Counter keypads
- Display screen
- Voice calling
01What is in the bundle
A good bundle means the owner buys one thing, not twelve. This is the list we use for saccos.
| Item | Why a SACCO office needs it |
|---|---|
| Ticket dispenser | Separate lines for deposits, withdrawals and loans |
| Counter keypads | Staff call the next member |
| Display screen | Shows the number and counter |
| Voice calling | Helps members who cannot see the screen |
| Pagers | Members wait outside or in the compound |
| Reports | Waiting time by service and day |
02Sizes to quote
| Size | What to put in the quote |
|---|---|
| Small office | Ticket dispenser, keypads, one screen |
| Branch with loans desk | Two ticket lines, voice calling |
| Large SACCO | Per-branch sets and central reports |
03How we install it
- 01Visit and measureWe look at the hall, the loans desk and the cashier and place the kiosk and screen where members enter and sit.
- 02Choose the sizePick the small, medium or large bundle that matches the site, and add extras only where they earn their place.
- 03Cable, power and fitEquipment placed, cable run, UPS fitted so the queue system survives a power cut.
- 04Set up and testProducts, prices or ticket lines entered, then a full test with a real customer and a real receipt or ticket.
- 05Train and hand overThe owner and staff run it themselves before we leave, and keep a one-page cheat sheet.
04Day-one checklist
- Ticket lines named for deposits, withdrawals, loans
- Keypads linked
- Screen tested
- Staff practice calling and transfer
- Manager sees the first report
05Extras worth offering
Offer these after the main bundle is agreed. Each one solves a problem the owner already has.
- Pagers for loan interviews
- Feedback buttons
- Digital notices on the screen
- Second screen for the compound
06Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
07Get a quote
08Frequently asked questions
Can we have priority for elderly members?
Yes. We set this up with you during installation, and your staff can change it later.
Can members wait outside?
With pagers. Each pager vibrates when it is the customer's turn and works within range of the base station, so test the range from your furthest seat.
Can we get reports?
Yes. It is part of a standard setup, and we show your team how to use it before we leave.
Can it work with several branches?
Yes. It is part of a standard setup, and we show your team how to use it before we leave.
