On this page
01. What to look for before you buy02. Where these figures come from03. Best prices in stock today04. Why buy from Qyvea05. FAQ
Quick answer
Most charging problems are the cable or charger. Try another cable and a certified charger, clean the charging port gently with a wooden toothpick or soft brush while the phone is off, restart the phone, and check whether it charges in safe mode or on another outlet. Persistent faults mean a worn port or battery.
Real products, live prices, in stock now
See the actual productsLive prices from the Qyvea store
Shop all chargers and cables →Key takeaways
- Cable and charger first.
- Clean the port gently with the phone off.
- Restart and test another outlet.
- Worn port or battery needs service.
01What to look for before you buy
- 01Swap the cableCables fail most often.
- 02Try a certified chargerCheap chargers charge slowly or not at all.
- 03Clean the port gentlyPhone off; soft tool.
- 04RestartClears software glitches.
- 05Test another outlet or power bankRule out the socket.
- 06ServicePort or battery replacement.
02Where these figures come from
Figures are indicative and change often; confirm with a written quote. Sources checked October 2026: HP: troubleshooting common device problems.
03Best prices in stock today
Today's deals on chargers and cablesLive prices from the Qyvea store
Shop all chargers and cables →Chargers and cablesLive prices from the Qyvea store
Shop all chargers and cables →Power banksLive prices from the Qyvea store
Shop all power banks →Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
04Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
05Frequently asked questions
Why is my phone charging slowly?
A weak cable or charger, or a hot phone, or many apps running.
Is a fast charger safe?
Use one matched to the phone and certified.
