On this page
01. Why it matters02. How a patient moves through it03. What to check before you buy04. How we set it up05. Available now at Qyvea06. How to put it to the hospital or clinic07. Get a free survey and quote08. FAQ
The OPD is where the biggest crowds gather. A ticket at the door and a number called to each room turns a crowd into an orderly line.
Key takeaways
- One ticket for the day
- Each doctor, own line
- Fewer people in the corridor
- Fair for everyone
01Why it matters
The outpatient department sees the most patients and the longest waits. Patients arrive at the same time in the morning, and the doctors see them at different speeds. A queue system lets patients sit, wait by number and be called to the room when the doctor is ready.
02How a patient moves through it
03What to check before you buy
| Check | Why it matters |
|---|---|
| Rooms in the OPD | One keypad per consulting room |
| Ticket choices | Registration, review and new patient lines are common |
| Screen position | Visible from every seat and from the corridor entrance |
| Seating | Plan seats so patients are not blocking walkways |
| Priority tickets | For elderly, mothers with infants and emergencies |
| Voice | Calls the number and room for patients who cannot see |
| Backup power | Hospital generator and a UPS for the kiosk and display |
04How we set it up
- 01Count rooms and countersWe list every consulting room, nurse station and counter.
- 02Fit the kioskPlaced where patients enter, away from the doorway.
- 03Mount screensOne in the main waiting area and one in each side corridor if needed.
- 04Install keypadsEach room gets a keypad and a short training session for the doctor and nurse.
- 05Test at peak timeWe test on a busy morning and adjust the call order.
05Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
06How to put it to the hospital or clinic
Pitch the OPD manager first: the queue system makes the morning rush manageable and gives doctors a steady flow instead of a crowd at the door. Quote one kiosk, one screen per waiting area and a keypad for each room.
07Get a free survey and quote
08Frequently asked questions
Can patients keep the same number?
Yes. Ask for a system that can transfer the ticket to the next department.
Will it work with our hospital software?
Most systems stand alone. Integration is possible with some; ask before you buy.
Do we need Wi-Fi?
Wired or radio systems do not rely on Wi-Fi.
How long to install?
A typical OPD is a day or two once equipment is on site.
