On this page
01. What is in the bundle02. Sizes to quote03. How we install it04. Day-one checklist05. Extras worth offering06. Available now at Qyvea07. Get a quote08. FAQ
A microfinance office queue system bundle is a short list of parts that work together. Quote it by size, install it in a day and train the owner before you leave.
Key takeaways
- Ticket kiosk
- Counter keypads
- Display screen
- Pagers
01What is in the bundle
A good bundle means the owner buys one thing, not twelve. This is the list we use for microfinance and lenders.
| Item | Why a microfinance office needs it |
|---|---|
| Ticket kiosk | Choose enquiry, application or repayment |
| Counter keypads | Desks call clients |
| Display screen | Shows numbers and desks |
| Pagers | Private waiting |
| Feedback buttons | Client rating |
| Reports | Service demand |
02Sizes to quote
| Size | What to put in the quote |
|---|---|
| Small office | Ticket dispenser, one keypad per desk, one screen |
| Branch | Add voice and a second screen |
| Network | Shared reports |
03How we install it
- 01Visit and measureWe look at the entrance, the desks and the waiting chairs and mark where the kiosk and screen go.
- 02Choose the sizePick the small, medium or large bundle that matches the site, and add extras only where they earn their place.
- 03Cable, power and fitEquipment placed, cable run, UPS fitted so the queue system survives a power cut.
- 04Set up and testProducts, prices or ticket lines entered, then a full test with a real customer and a real receipt or ticket.
- 05Train and hand overThe owner and staff run it themselves before we leave, and keep a one-page cheat sheet.
04Day-one checklist
- Ticket lines named
- Keypads linked
- Screen tested
- Staff practice
- First report shown
05Extras worth offering
Offer these after the main bundle is agreed. Each one solves a problem the owner already has.
- Pagers
- Feedback buttons
- Digital notices
- Second kiosk
06Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
07Get a quote
08Frequently asked questions
Can it separate services?
Yes. Tell us how you want it and we configure it on site.
Can clients wait outside?
With pagers. Each pager vibrates when it is the customer's turn and works within range of the base station, so test the range from your furthest seat.
Can it record wait times?
Yes. It is part of a standard setup, and we show your team how to use it before we leave.
Can it work offline?
Local systems keep working without internet, so a network problem does not stop service. Confirm the model before you buy.
